We performed a comparison between Cisco Secure Email and Forcepoint Secure Web Gateway based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The deployment capability is a great feature."
"The initial setup was easy."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"It blocks bulk marketing messages, graymail, spam, and provides advanced malware protection."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"It is a user-friendly product."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"Cisco Secure Email is a budget-friendly solution."
"Forcepoint Secure Web Gateway has improved our organization through its ease of use."
"It allowed our company to not worry about the security of a page, but talk more about the content and the productivity of specific types of web categories."
"The tool categorizes the user profiles which is very comfortable."
"Most valuable features are content filtering and monitoring."
"There is some sandboxing available, which is quite useful."
"Forcepoint Secure Web Gateway does most of its job well, but I especially like its data security feature."
"The feature that I find to be most valuable is the flexibility of the single endpoint."
"Reporting and automatic updates of website categorization."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The UI needs to be more user-friendly."
"Microsoft Defender for Office 365 should be more proactive."
"You should be able to deploy Defender for every subscription without the need to add servers."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"There are some concerns in the way the architecture is set up, making it an area where improvements are required."
"One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"The user interface could be updated."
"While Cisco offers excellent solutions and innovations, the pricing may not be suitable for everyone. The cost of the software is relatively high. In the current market, there are numerous competitive alternatives that focus on security, enterprise networks, and various other aspects. Cisco, being a comprehensive provider, extends its expertise across data, servers, storage, and security, making them a preferred choice for many enterprises. However, when it comes specifically to security solutions, there are other vendors that specialize solely in this domain, offering competitive options."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems."
"To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good."
"Ease of use could be improved."
"The automation lifecycle, integration, and export functionality could all be improved."
"Reports in the sand-boxing, ease of deployment of sensors to ready to go server with one click of a button."
"What's missing in Forcepoint Secure Web Gateway is a specific level of micro-control on protocols or devices, for example, where you can control a particular user or user device."
"The availability of clusters is limited, and the product is very unstable. The development team is slow as well."
"It has a problem with tablets and the iPhone. It's not filtering on these platforms. It filters on Windows but not iOS or Android."
"There are several issues with the product. Version 8.4 can only be managed with a CLI, they removed the nice GUI interface from version 8.1. The load-balancing needs massive improvements. The incident lists don’t sync between appliances, they need to be manually edited for each one."
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Forcepoint Secure Web Gateway is ranked 5th in Secure Web Gateways (SWG) with 47 reviews. Cisco Secure Email is rated 8.4, while Forcepoint Secure Web Gateway is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy and Fortinet FortiProxy.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.