We performed a comparison between Cisco Secure Email and SonicWall Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The product's scalability is good."
"Microsoft Defender for Office 365 is a stable solution."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Since we have started using the solution, there have been fewer compromises."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"It has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"It's a bit easy to handle Cisco Secure Email; it's not that difficult. For the logs, which are in PDF format, it's not hard to read them. We don't need Wireshark much to analyze the logs."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"The product is easy to manage in terms of configurations."
"This solution provides very good email security that protects us against spamming and malware."
"The most valuable feature is that it protects from spam."
"It is a very scalable solution."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"The anti-spam aspect of the solution is its most valuable feature."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The GUI is sometimes slow to fetch the device report and could be improved."
"There is room for improvement in terms of reporting."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The company should focus on adding threats that the solution is currently unable to detect."
"There is room for improvement with the UI."
"I'd like some additional features any product can give me to protect our environment in a better way."
"We need to be able to whitelist data at the backend."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"We cannot manage multiple devices from a single UI."
"The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"Cisco Secure Email can be improved from the administrator's point of view. Usually, you have to work with different areas, and they can try to make it easy for the administrator to use different functions."
"The tool's pricing can be improved."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"Updates could be released more frequently."
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"The reporting needs improvement."
"They need well-trained partners in Nigeria."
"There could be definition updates included in the subscription."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while SonicWall Email Security is ranked 19th in Email Security with 12 reviews. Cisco Secure Email is rated 8.4, while SonicWall Email Security is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of SonicWall Email Security writes "Effective threat prevention, reliable, and beneficial keyword blocking". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas SonicWall Email Security is most compared with Fortinet FortiMail, Barracuda Email Security Gateway, Sophos Email, Fortinet FortiMail Cloud and Avanan. See our Cisco Secure Email vs. SonicWall Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.