We performed a comparison between Cisco Secure Email and Sophos Email based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender helps us prioritize threats across our organization."
"The initial setup was easy."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The technical support is good and quick to resolve issues."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"Cisco Secure Email is a budget-friendly solution."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"The product's initial setup phase was easy."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"The platform is scalable when installed on server-based systems."
"There are many features that are important, but among those, the spam protection feature is very valuable. It help us to safeguard the email against phishing and ensures that there is maximum security enabled for our communication processes. It has a huge role in protecting our emails from potential threats."
"I cannot guarantee any email by its name. It can be spam. Sophos Email helps to double-check whether an email is spam or not. It has a dashboard which gives an overview of the alerts."
"The feature of Sophos Email that we find most effective for detecting suspicious emails is primarily based on their signatures."
"The speed and stability were fine."
"The solution's identity proxy feature is very good and reliable."
"It has enhanced our approach to tackling malware and spam. It is a reliable product with a good user interface."
"Sophos Email is a stable solution."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"You should be able to deploy Defender for every subscription without the need to add servers."
"There is room for improvement with the UI."
"The custom alerts have to improve a lot."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The UI needs to be more user-friendly."
"It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"We would like to see more options for the customization of content filters."
"Better dashboards and more interactive overviews would be nice, but the current functionality is sufficient."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"The pricing needs to be reconsidered or enhanced."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"We cannot manage multiple devices from a single UI."
"There have been some issues with compatibility and effectiveness, particularly when integrating it with our firewall. The main challenge has been email protection, especially due to compatibility issues and difficulties with log access and email relay configuration."
"The tool's integration becomes an issue when the internet connection is weak."
"The tool’s stability should be improved."
"The solution's sandboxing and spam control features could be improved."
"It was sometimes hard to find the settings in the solution's interface."
"Enhancing rule creation and customization features would provide users with greater control over their email security settings."
"Lacks visibility into spam emails."
"The solution's technical support is slow and unresponsive. You need to book time in order to get support."
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Sophos Email is ranked 10th in Email Security with 26 reviews. Cisco Secure Email is rated 8.4, while Sophos Email is rated 8.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Sophos Email writes "Provides good identity proxy features, but sandboxing and spam control features could be improved". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Sophos Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection, Barracuda Email Security Gateway and SonicWall Email Security. See our Cisco Secure Email vs. Sophos Email report.
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