We performed a comparison between Cisco Umbrella and CloudLock based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Microsoft, Palo Alto Networks and others in Cloud Access Security Brokers (CASB)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management."
"The most valuable features for us include tenant lock, content filtering, and DLP solutions, looking for PII and information being exfiltrated."
"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"We are very new users of the solution and are still in the exploration stages, but we are happy with the product thus far."
"Provides dependable DNS monitoring of external devices."
"Reports provide insight into internet usage and information helpful in creating QoS rules."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"I like CloudLock because when data gets sent out, I do not want it to get out of the environment. In today's world, a lot of users will remotely use the application. It screens all of the sensitive data. That data will really be as part of the environment that you do not want it to be part of. CloudLock is protection for sensitive data."
"The solution is very stable and reliable."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Data reporting could be improved."
"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."
"There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad."
"I feel that the application needs other characteristics that are available with other applications in the market."
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"I would like to see a graphical representation of the entire network."
"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"The solution needs to have better integration capabilities. I have a lot of customers asking about how they can integrate it better."
"The only improvement is that it has to be a bigger part of an end-user device. It should look at how endpoints appear on the EDR rather than creating a separate agent. We have to integrate the source code into the system endpoint and make it an agent."
Earn 20 points
Cisco Umbrella is ranked 1st in Cloud Access Security Brokers (CASB) with 108 reviews while CloudLock is ranked 18th in Cloud Access Security Brokers (CASB). Cisco Umbrella is rated 8.8, while CloudLock is rated 7.8. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of CloudLock writes "Screens sensitive data but it should be a bigger part of an end-user device". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas CloudLock is most compared with Microsoft Defender for Cloud Apps and Netskope .
See our list of best Cloud Access Security Brokers (CASB) vendors.
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