We performed a comparison between Cisco Umbrella and Symantec Proxy based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"We are very new users of the solution and are still in the exploration stages, but we are happy with the product thus far."
"Improves security through DNS visibility, which can block malware, phishing, C&C, etc."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."
"What we like most is security and how easy it is to integrate with other appliances."
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"The security and access control features."
"The customer experience is very good, and the product improves security posture."
"The solution is scalable."
"The most valuable feature of Symantec Proxy is the support and autoscaling."
"We can address and rectify issues promptly, resulting in consistently positive outcomes."
"The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link."
"It enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."
"What I found most valuable in Symantec Proxy is that it doesn't have any limitations. It also has a simple configuration, with only one window pane, unlike Zscaler, which has multiple window panes. Deploying the agent is also more straightforward in Symantec Proxy."
"It's a stable solution."
"The initial setup of Symantec Proxy is easy."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"Cisco Umbrella should introduce an on-premises device."
"If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud."
"I am unsure if Cisco Umbrella offers a Windows option for running the server."
"It would be useful if they had a malware protection engine running inside their own VM."
"I would like to have more applications being recorded."
"I feel that the application needs other characteristics that are available with other applications in the market."
"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."
"The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature."
"Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement."
"The initial setup can be somewhat complex, and deploying the system can take some time."
"Technical support is an area that requires some improvement."
"The user interface could be improved, and the price could be lower as well."
"One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM."
"The solution is quite complex."
"Prior to the Broadcom purchase, every appliance was application based, but now they have one ISG device and on top of it multiple applications are running. It has a single point of failure. If your device goes down, all of the applications would be down."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Symantec Proxy is ranked 14th in Secure Web Gateways (SWG) with 18 reviews. Cisco Umbrella is rated 8.8, while Symantec Proxy is rated 7.2. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, Netskope Next Gen Secure Web Gateway, Zscaler Internet Access and Cisco Web Security Appliance. See our Cisco Umbrella vs. Symantec Proxy report.
See our list of best Secure Web Gateways (SWG) vendors.
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