Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs LogMeIn Central comparison

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We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and LogMeIn Central based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops.""Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors.""Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products.""The App is the most valuable feature.""The tool helps me to connect with some apps of our company and resolve the tickets.""The most valuable feature is how secure the solution is.""It has very good performance in delivering 3D applications over WAN.""The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure."

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"I have called for help to their technical support, and they have been extremely helpful.""It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier.""Using the product, we provide a quicker response when supporting customers.​""LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features.""The initial setup was very easy.""The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks.""I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good.""I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

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Cons
"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent.""I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system.""The video conferencing feature needs to be improved.""There are a lot of shortfalls with supporting printing over XenApp.""The solution's technical support is not so good.""Using the app layering feature can be quite difficult and cumbersome.""The initial setup is complex.""Pricing and technical support need improvement."

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"It is easy to get locked out, which is something that needs to be improved.""The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates.""The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out.""The solution is expensive as hell.""I do not like the antivirus.""It's not really a true RMM product but more of just a remote access.""The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed.""Do not use the technical support."

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Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

  • "It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
  • "It really is an expensive product for me.​"
  • "Pricing is a little on the expensive side, compared to what TeamViewer has offered."
  • "It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
  • "Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
  • "The price is a little high but it's competitive. The licensing process is fairly easy."
  • "It's probably worth the value, but the price increases over the last five years are getting harder to justify."
  • "We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
  • More LogMeIn Central Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
    Top Answer:They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.
    Ranking
    Views
    2,207
    Comparisons
    1,354
    Reviews
    23
    Average Words per Review
    592
    Rating
    7.7
    Views
    909
    Comparisons
    609
    Reviews
    1
    Average Words per Review
    199
    Rating
    10.0
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Learn More
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.
    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Au Bon Pain, BELL (Building Educated Leaders for Life)
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm9%
    Comms Service Provider9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company33%
    Government22%
    Non Profit22%
    Performing Arts11%
    VISITORS READING REVIEWS
    Computer Software Company10%
    University8%
    Manufacturing Company8%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business93%
    Midsize Enterprise7%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise20%
    Large Enterprise44%
    Buyer's Guide
    Application Virtualization
    May 2024
    Find out what your peers are saying about Citrix, Microsoft, VMware and others in Application Virtualization. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 1st in Application Virtualization with 90 reviews while LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while LogMeIn Central is rated 8.6. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Citrix Workspace, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and LogMeIn Rescue.

    We monitor all Application Virtualization reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.