We performed a comparison between Citrix Endpoint Management and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Unified Endpoint Management (UEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"We have one MDM that works with Windows, iOS, and Android."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"A great solution for anyone wanting a modern endpoint device management solution."
"It provides control over all mobile devices that are being connected to the corporate network."
"We have a BYOD policy, and this solution helps us manage our devices."
"Intune's unified endpoint management platform is invaluable."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"We have seen improvements in compliance management on the devices."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"The MAM applications of the product are great."
"The product is capable of acting in many different ways to help secure architecture."
"It is a scalable solution."
"One of the most valuable features is the ability to deploy apps on the fly. We're able to update and deploy new applications, directly from the cloud. That's been a huge feature for us. Instead of putting hands on each of these devices - and we're talking thousands of devices - we can manage it all from the backend."
"The product provides us with information about the incidents. It helped us block specific devices remotely."
"One of the most valuable features is the remote control. If there are issues in the field, we can remote into those devices and see what kind of issues they are."
"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."
"Among the valuable features are managing configurations of all devices and being able to remote into devices... We send out configurations for each site that has its devices. Each site has a different configuration, and SOTI manages each configuration for each site"
"Also, although they're Apple products, we don't use the Find My iPhone feature because that would require us to use so many fake numbers or come up with a list of numbers. SOTI has been super-helpful in helping us track where an iPad is and knowing that we can remote-access it."
"The most valuable features are visibility and remote access."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"The pricing could be improved."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"Support for inventory management of Apple devices should be added."
"The tool’s battery usage was high."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Requires integrating with ABM before enabling some of the features."
"We're deploying an application upgrade. We can't do more than three or four devices at once, and we don't know if the device actually received the upgrade. There's no indicator saying it's 100 percent complete until everything is done. Let's say I work East to West. I work on the East Coast and I want to confirm it was done with the upgrades in that region. I wouldn't know until I actually went into it. There's no indicator telling me that it's complete."
"The documentation could be improved in SOTI MobiControl."
"You need to get used to the admin console. I think it could be improved. It's not the best I've seen. Certainly, the software has a lot of features so you necessarily have some complexity in the interface, but I've seen better. They could make it easier in certain aspects."
"The main feature that we would like to have with Soti is the ability to push an iOS update without having people come to my office. That is the main reason why we went with Soti. And that feature is not working on my version."
"SOTI MobiControl is very good for Android and Windows, but it should add a little bit on the Apple side because it doesn't have much control on the Apple side."
"SOTI MobiControl could improve by being more user-friendly."
"The pricing policy of SOTI is not stable. You buy it today at one price, and the following year, it becomes something like 5% or 7% higher. From my point of view, SOTI is a little bit weak in terms of implementation on the new Windows 10 devices, and they have to work on this. It can't compete with Intune and other solutions when it comes to Windows implementation. It almost doesn't work with iOS. It works well with Android."
"SOTI MobiControl's user interface is very tough to handle and should be made more user-friendly."
Citrix Endpoint Management is ranked 6th in Unified Endpoint Management (UEM) with 10 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews. Citrix Endpoint Management is rated 8.2, while SOTI MobiControl is rated 8.2. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and Ivanti Endpoint Manager, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and ManageEngine Endpoint Central. See our Citrix Endpoint Management vs. SOTI MobiControl report.
We monitor all Unified Endpoint Management (UEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
