We performed a comparison between EdgeVerve AssistEdge RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"Good email automation and XL automation."
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"Orchestrator lets you start a credential stair, so you can get the credentials in a safe way. Before this, they were afraid that credentials would be stored somewhere and people could see them. I think it's really important for our customers that you can do that in Orchestrator. The scheduling feature is also valuable of course."
"The most valuable feature is Studio, which allows developers to specifically focus on development."
"The AI feature has enabled us to automate more processes overall."
"I think the most valuable feature is being able to run processes in an unattended way where we can schedule them, and then have the report sent to the process owner's inbox in the morning."
"For anyone looking to enter the world of automation, UiPath should be the first point to call."
"UiPath is user-friendly."
"The main value within Orchestrator is definitely the scheduling aspect. That includes the way you can prioritize work and use queuing systems to make sure they're at the right points in time, as well as whether they'd be long term related, especially if we're looking at finance."
"Implementing AI in our automation has significantly enhanced the accuracy of our operations."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"Lacks integration with third party tools."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"The pricing in our region has the potential for improvement."
"The vendor can improve the solution by building up the BA path included in the UI Academy courses. There's too much focus on development, but not enough on BAs, scrum masters, and project managers alike."
"We can not exceed ten records in the UiPath database because the UiPath architecture will become extremely slow and not respond."
"The support for this solution is tedious. I would rate it a five out of ten. If we don't respond or the ticket closes, we do not get a response from them."
"The main disadvantage that I have identified in the Document Understanding is in table extraction. If the table size is large and goes to the next page, we are unable to extract it with Document Understanding. I hear that there is a solution for that but I have to find it."
"They can probably focus more on attended stuff or creating a UI around that. We are not using the attended bot a lot, however, I have seen some use cases in other organizations, as I'm working in consulting. I've seen in some other areas where an organization wants to use attended automation, however, the feature is not very well designed which makes it difficult to use."
"I would like them to continue to build and make Studio easier to use for non-technical people."
"UiPath needs to improve its documentation. AI Fabric's installation was an absolute nightmare. I tried to get help from the documentation portal and couldn't find what I was looking for."
EdgeVerve AssistEdge RPA is ranked 29th in Robotic Process Automation (RPA) with 4 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 762 reviews. EdgeVerve AssistEdge RPA is rated 6.8, while UiPath is rated 8.8. The top reviewer of EdgeVerve AssistEdge RPA writes "The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". EdgeVerve AssistEdge RPA is most compared with Automation Anywhere (AA), Blue Prism, Pega Robotic Process Automation, Microsoft Power Automate and AutomationEdge, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Pega Robotic Process Automation. See our EdgeVerve AssistEdge RPA vs. UiPath report.
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