We performed a comparison between Pega Robotic Process Automation and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It helped cut short the release cycle by almost 40% compared to the previous solution."
"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."
"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"User-friendly, easy to understand and has many features including the ability to track."
"As we are mostly using unintended robots right now, the main value we see is the ability for the solution to take away the redundant tasks. That's the key value. But there's tremendous potential in the attended or hybrid model. The value I see there is allowing people to automate partially or at a time. And whether that's something that we've identified clearly now or something that we look at in the future, I think that lives in the attended or hybrid piece. It would be nice to just see what more we could do and what more value we could add to the business there."
"The ease of automation using UiPath is valuable."
"We are running around 20 bots and have 105 automations in production today. One of our automations saved 25,000 hours. Overall, I'll say we have more than 250,000 hours saved for the organization."
"The drag and drop interface of Studio is very valuable as it minimizes the development time."
"The tool's most valuable features are document processing and AI Center."
"You can scrape data into your tables, then easily transform it or convert it between formats."
"I like that UiPath makes life easier through its multiple features. It's easy to use through its Excel functionality, a basic application you need. UiPath also has many connectors available, so using the solution is easier."
"Robotic process automation is one of the most interesting features."
"The way integration classes are created could be improved."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"Rule versioning and deployment to enable parallel development could still be improved"
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"The OCR capabilities of the solution could be improved."
"The orchestration needs to be better."
"Integrating with tools such as Asana or other service and project management platforms would be a valuable enhancement."
"I talked to the product team. They are very passionate about this. In my opinion, all the different components that they have now released should be integrated under a single umbrella, available through a single landing page. That way, everything integrates with each other and they are able to communicate data back and forth. To me, that would be the ultimate solution."
"There is a lot of complexity in the things we can do in UiPath, like connecting to an organization's databases or using APIs in the process."
"Additional help with ROM and approach would be an improvement."
"There is some room for improvement in the area of error handling. I had to create a custom approach to error handling. If there were some sort of activity or workflow that could be easily dropped in to help support that, it would be good. Error handling and logging, as well as process logging would be a big help."
"The community can be increased and enhanced. That way, if we are facing an issue and need an easy solution, we can then use the community."
"The cost of full deployment is high and there is room for improvement."
"Insights is a little clumsy. StudioX is a great start but needs more functionality. They should bring the document understanding into StudioX and make it go a little bit further. There's a pretty clear point at which you really need to switch over to Studio, but in the case of some of our citizen developers, they'd like to stay in StudioX. They just need more features."
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Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 762 reviews. Pega Robotic Process Automation is rated 7.6, while UiPath is rated 8.8. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Pega Robotic Process Automation is most compared with Blue Prism, Automation Anywhere (AA), Microsoft Power Automate, Pega CRM and WorkFusion, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Tungsten RPA. See our Pega Robotic Process Automation vs. UiPath report.
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