We performed a comparison between Evanios and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the integration with various alert-generating systems because you might have synthetic alerts or monitoring alerts for volume drops."
"Provided up to a 90% noise reduction in some our noisy monitoring tools."
"The ability to manipulate events via JavaScript getting the exact data that we want."
"ServiceNow IT Operations Management is a stable product."
"The end-to-end ticketing process is most valuable in ServiceNow IT Operations Management because its notification feature is excellent in keeping all users informed on the next step compared to BMC. I also like that ServiceNow IT Operations Management is very user-friendly."
"It is a product that is familiar for a lot of users."
"Provides everything in one solution."
"It helps streamline management and processes."
"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"The scalability of ServiceNow is good."
"The price could be cheaper."
"We would like the ability to have an "exit" option for events when they are being processed."
"More complex correlation rules would be nice. The ability to clearly define a parent event in a correlation and nested correlations, specifically."
"The initial setup phase was hard and could be made easier."
"Even though they call it low code there are a lot of customizations needed, especially from an ITOM standpoint."
"My managers would say that the price is too high. We wanted to also have the visibility version of it, but it's too expensive for us. Going for visibility would have doubled up the price."
"The pricing is high."
"The time for deployment of ServiceNow IT Operations Management depends on many factors. It's a SaaS application, it should not take too long, but if you want to define the tool based on your processes, then it would take some time. It fully depends on the company's complexity. There are out-of-the-box product flows and if you want to use them, you can from day one. However, if you want to customize it and change it to your company's practices, then it will take more time. The setup could be faster."
"The pricing of some modules is higher because they are sold in packages. If we need something specific, we cannot take it individually."
"Service mapping is pretty limited."
"If you are new to using the solution, you will find the setup complex."
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Evanios is ranked 13th in Event Monitoring with 6 reviews while ServiceNow IT Operations Management is ranked 2nd in Event Monitoring with 34 reviews. Evanios is rated 9.6, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Evanios writes "The vendor is willing to work with us and develop solutions for products they did not already have an integration for". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Evanios is most compared with Splunk Enterprise Security, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Evanios vs. ServiceNow IT Operations Management report.
See our list of best Event Monitoring vendors and best IT Infrastructure Monitoring vendors.
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