We performed a comparison between ExtraHop Reveal(x) for IT Operations and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Wire data analytics."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"End-user Synthetics and monitoring are very good."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"We detect issues using dashboards that we built on New Relic."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"We like the performance of the product."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The pricing is pretty good."
"The Wi-Fi side needs improvement."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"Network visibility is something that needs to be improved."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"This solution would be improved if it had the ability to retain data longer."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"There were some settings we had issues with."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The price needs improvement."
"The solution only supports the cloud platform and not on-premises."
"The browser isn't exactly reliable."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The deployment process could be improved."
More ExtraHop Reveal(x) for IT Operations Pricing and Cost Advice →
ExtraHop Reveal(x) for IT Operations is ranked 57th in Network Monitoring Software with 8 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while New Relic is rated 8.6. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". ExtraHop Reveal(x) for IT Operations is most compared with NETSCOUT nGeniusONE, vRealize Network Insight, ThousandEyes, SolarWinds NPM and Dynatrace, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our ExtraHop Reveal(x) for IT Operations vs. New Relic report.
See our list of best Network Monitoring Software vendors and best IT Operations Analytics vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.