We compared Fortinet FortiMail and Proofpoint Email Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts.
Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Proofpoint Email Protection could make its interface clearer and simplify admin management.
Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability.
Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills.
Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable.
ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable.
Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration.
"Defender helps us prioritize threats across our organization."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"There are several features that I consider valuable."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The product is not resource-intensive."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The key benefits of this solution are its user-friendly interface and clear instructions, as well as the wealth of online resources and helpful health community available for support. These features make it easy for users to navigate and utilize the solution effectively."
"The most valuable feature of the solution is its interface, allowing users to get around the solution easily. The integration capabilities in the solution are also very easy."
"Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good."
"This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort."
"When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package."
"Fortinet FortiMail is a complete product addressing mail security concerns. It helps to know spam subscriptions and create restriction policies."
"FortiMail is a stable product."
"The solution can scale."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"The initial implementation is pretty easy to handle."
"Proofpoint Email Protection offers an additional layer of protection compared to other brands like Microsoft, Mimecast, and Barracuda. While these major companies excel at detecting malicious attachments, the solution goes further by analyzing the context of emails, allowing for more nuanced decision-making."
"Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"The most valuable feature of Proofpoint Email Protection is the blocking capabilities, it blocks a lot of potential threats."
"There is no downtime."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"Several simulation options are available within 365, and the phishing simulation could be better."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"There's room for improvement regarding the time frame for retrieving emails."
"The custom alerts have to improve a lot."
"The pre-sales cost calculations could be more transparent."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The security products stop their operations once the subscription period expires. It is a wrong policy. If I trust a product, it has to continue working even after expiry. It should have a grace period of 30, 40, or 60 days. We can extend the subscription during those days. In some places, subscription extensions can take up to six weeks. During the renewal process, the support offered by the company is very poor. It also reduces security. We pay for the expired period but do not get protection during those times. The user of Fortinet FortiMail should have a feature to see spam names."
"Fortinet FortiMail could improve general user management. There are no password policies for users."
"I would like it if the solution could be more affordable."
"The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime."
"The product should work on licensing and provide more detail once the license is selected for the customer."
"Online support sometimes takes up to a week to get back to you."
"It's difficult for me to talk about areas for improvement in Fortinet FortiMail because I'm the general manager of the company and I'm an engineer with knowledge about the solution, but I'm not deeply involved in its implementation. As I mentioned previously, Fortinet FortiMail is also being used within the company, and I'm happy with its functionality, but sometimes, attacks pass and avoid the Fortinet FortiMail filters, but those could be very sophisticated attacks. There could still be an improvement in the filtering feature of the solution, though the security of Fortinet FortiMail is okay for me because I believe you can't implement one hundred percent security in any solution. The initial setup for the solution also needs improvement. The setup is supposed to be simple, but then the customer starts to complain that some of the false positive emails are reaching quarantine, so my team has to configure it again. There have been instances when Fortinet FortiMail rejects valid emails because some of the service partners of the customer have not been configured accurately, so the system considered valid mails as attacks to be quarantined, so aside from improving the filters, there should also be an improvement in the categorization of emails in the server. My team has to modify the configuration so that valid emails could pass and for Fortinet FortiMail to correctly filter the SPAM traffic. A feature that could be added to Fortinet FortiMail in its next release is advanced AI, so it can analyze and decide accurately on which mail is valid and which mail is SPAM."
"I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"I would want better spear phishing protection in the essentials package."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"Proofpoint Email Protection is an expensive solution."
"Pricing for the platform could still be cheaper."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
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Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews. Fortinet FortiMail is rated 8.6, while Proofpoint Email Protection is rated 8.4. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Trend Micro Email Security, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, KnowBe4 and Barracuda Email Security Gateway. See our Fortinet FortiMail vs. Proofpoint Email Protection report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.