We performed a comparison between Freshsales and LeadSquared based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Freshsales is user-friendly, scalable and stable."
"Freshsales is very simple to use, but it's fairly limited in its functionalities, and it's very cheap."
"I like Freshsales because it's integrated with Shopify which we use to host our website."
"One of the most valuable features is the ability to divert deals based on the potential revenue or specific market to certain sales teams."
"The solution is a low-cost CRM product compared to other CRM alternatives."
"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"The most valuable feature of LeadSquared is an easy-to-understand user interface."
"The most valuable feature of LeadSquared is the customization."
"The initial setup is very easy."
"It lacks customizability for complex and larger use cases."
"The price of this solution could be improved as well as the reporting functionality."
"We have a problem with the time to delivery for our customers, although this is not specific to this solution. Time to delivery can be 90 days."
"The solution needs to improve the user experience and leads capture."
"The reporting for this solution across all their products could be improved. Currently, we have clients who export their data from Freshservices to third party solutions such Power BI to create more comprehensive reports."
"The solution’s UI could be more user-friendly."
"The solution's report section is not very capable and could be improved."
"The notifications and workflow management can be improved in LeadSquared."
"The solution can get quite expensive, especially as you add more users."
Freshsales is ranked 35th in CRM with 5 reviews while LeadSquared is ranked 28th in CRM with 4 reviews. Freshsales is rated 7.8, while LeadSquared is rated 7.6. The top reviewer of Freshsales writes "Helps to manage sales pipeline". On the other hand, the top reviewer of LeadSquared writes "Reliable and offers helpful technical support but is expensive". Freshsales is most compared with monday.com, Apollo.io and Blackbaud CRM, whereas LeadSquared is most compared with Zoho CRM, ExtraaEdge and Salesforce Marketing Cloud. See our Freshsales vs. LeadSquared report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.