We performed a comparison between GoToMeeting and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."
"The solution worked well specifically for audio meetings."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"The most important feature for me was the iPhone app."
"There is no lagging and the meeting interaction is seamless."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"It works, it's reliable."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"I am satisfied with TeamViewer, and its performance."
"TeamViewer is stable."
"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"The sound quality is good but the video quality needs improvement."
"The interface is a little outdated and could be better."
"I didn't like the fact that they tried to make their new version look like Zoom."
"Manageability needs to be improved."
"The solution could scale a bit easier if you need to add more people to meetings."
"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"The stability of TeamViewer is good, but it could be better."
"Sometimes it lags."
"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."
"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."
GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 85 reviews. GoToMeeting is rated 7.8, while TeamViewer is rated 8.6. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToMeeting is most compared with Skype for Business, Zoom, Adobe Connect, BlueJeans Meetings and Webex, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our GoToMeeting vs. TeamViewer report.
See our list of best Virtual Meetings vendors.
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