We performed a comparison between GoToMeeting and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Reduced the need for physically commuting between offices."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."
"It's cost-effective."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"It's easy to set up."
"The most valuable feature is the dial-in capability."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"Overall Zoom functions well."
"The initial setup is easy."
"The installation was easy."
"The installation process is very simple."
"Zoom is interoperable and user-friendly."
"The screen-sharing capabilities are very good."
"The platform has a solid feature for scheduling short meetings worth 30 minutes."
"I've never had to use tech support for it. It just works."
"I would like to see better support for mobile devices."
"Lacks ease of connectivity, calendar integrations, and third-party app integrations."
"It is not so stable."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
"The product itself doesn't stand out against other options on the market."
"Manageability needs to be improved."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"I didn't like the fact that they tried to make their new version look like Zoom."
"When you are connected to one device and you're going to log into another one, Zoom should ask you to transfer without having to disconnect you."
"They need to improve the background feature, to be able to set a background without interfering with the current background."
"The virtual background could be more smoothly integrated with the rest of the software."
"In some cases, I am not able to have a special background during the conversation. It could be because my device is not powerful enough, but I am not able to share a properly designed background. I am having problems setting up my virtual background. It is very easy to set up a virtual background during the conversation with Microsoft Teams, and that's why I like Microsoft Teams, but with Zoom, I find it difficult. I am not able to set up my virtual background very easily. They can look into this area and then see how to improve it."
"We use screen sharing, but sometimes it can be awkward because you might accidentally share the wrong screen, including personal ones. ......Similar to the integration between Google Calendar and Google Meet, having everything in one environment would be much more convenient for scheduling meetings."
"Compared to Skype and Teams, Zoom is missing one feature, and that's the ability to call people. In Teams, I can call anyone I want. It's like a telephone. I can do the same on Skype, but I have to send a link in Zoom."
"The updating feature of Zoom needs to be improved."
"My only concern in Zoom is the stigma associated with being a Chinese product. However, it has been acquired by the US government or a US counterpart has taken over it. There is not any issue with respect to data security. This being said, there is a little bit of apprehension when it comes to the data security aspect. It's better if they give a public statement that we are compliant with the GDPR requirements. It will be helpful for them in promoting their solution in a much better way."
GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. GoToMeeting is rated 7.8, while Zoom is rated 8.4. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". GoToMeeting is most compared with Skype for Business, TeamViewer, Adobe Connect, Webex and Microsoft Teams, whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, TeamViewer and ON24 Platform. See our GoToMeeting vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
