We performed a comparison between GoToMeeting and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."
"Even for somebody who does not have a lot of experience, they can easily use it."
"It works, it's reliable."
"As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable."
"I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice."
"Screen share is the most valuable feature."
"I am completely satisfied with the tech support."
"The implmentation of Webex is simple. It does not a lot of time."
"The most valuable features of the solution are communication, screen sharing, and collaboration."
"The product improves team collaboration in our company since it integrates with Microsoft Teams or other vendors."
"The tool simplifies our work by allowing us to have hybrid meetings instead of always meeting in person, which saves time in organizing these meetings. It also offers good video quality."
"The newer user interface takes a bit longer to get used to."
"The solution could always be more secure."
"I didn't like the fact that they tried to make their new version look like Zoom."
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."
"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."
"The interface is a little outdated and could be better."
"It is not so stable."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."
"The solution should have better integration with Microsoft."
"Webex could add some integration with Microsoft Office or G-Suite."
"Webex is a very demanding application, so it requires a very heavy bandwidth."
"There were some latency issues that could have been addressed if they had a data center in our location, e.g. the African region."
"The solution should come as a big client for the system. It should be able to be used just like chat software when necessary, similar to instant messaging."
"Nowadays, it is hard to set up meetings using Webex since it has become a complicated process."
"The product's price could be better."
GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while Webex is ranked 2nd in Virtual Meetings with 121 reviews. GoToMeeting is rated 7.8, while Webex is rated 8.0. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". GoToMeeting is most compared with Skype for Business, Zoom, TeamViewer, Adobe Connect and GoToWebinar, whereas Webex is most compared with Cisco Meeting Server, Skype for Business, TeamViewer and Zoom. See our GoToMeeting vs. Webex report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
