We performed a comparison between HashiCorp Vault and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of HashiCorp Vault is the management of tickets in the pipeline."
"The tool's dynamic rotation of the password credentials is good."
"The feature I find most beneficial in HashiCorp Vault is the secret engine. It integrates smoothly with many applications, making it easy to set up and implement quickly. This allows you to test it easily and see good results rapidly. When you integrate an internal API or application, it quickly manages that application's secrets."
"This solution is easy to use and to integrate."
"For me, the most valuable features include that it's easy to manage and maintain the password API for retrieving passwords and other things."
"The most valuable feature of HashiCorp Vault is that it's an open source solution. Second, it's cloud agnostic, so it's very easy to maintain and control, which is why we prefer HashiCorp."
"It is an added value for our customers to have a Secrets Management workflow available that is PaaS/CaaS/KaaS Platform agnostic."
"It is a good product to consider for companies who are looking to build on-premise or hybrid infrastructure."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"Ability to integrate all applications."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The product enables device management."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"There could be a plugin for the database to change the secret automatically. It would be an efficient feature for password security."
"The product is complicated to install."
"A drawback for some clients who have to be PCI compliant is that they still need to use and subscribe to an HSM (Hardware Security Module) solution."
"I would rate the stability a six out of ten. There are some bugs and glitches. We are in touch with the vendor to resolve them."
"The technical support was hard to get a hold of and lacking in service."
"The product needs to improve its customization. It should be also more like easy to plug and play."
"The solution could be much easier to implement."
"The onboarding is a challenge. It should be more self-service, but it involves reviews and approvals."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"Support is not good enough."
"The visual tool and interface must be more fine-tuned."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
HashiCorp Vault is ranked 3rd in Enterprise Password Managers with 16 reviews while JumpCloud is ranked 7th in Enterprise Password Managers with 16 reviews. HashiCorp Vault is rated 8.2, while JumpCloud is rated 8.6. The top reviewer of HashiCorp Vault writes "Useful for machine-to-machine communication and has secret engine feature ". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". HashiCorp Vault is most compared with Azure Key Vault, AWS Secrets Manager, CyberArk Enterprise Password Vault, Keeper and Dashlane, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Microsoft Entra External ID. See our HashiCorp Vault vs. JumpCloud report.
See our list of best Enterprise Password Managers vendors and best ZTNA as a Service vendors.
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