We performed a comparison between Huawei eSight and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
"The most important features are alarm management and the visualization of the health of our network devices."
"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."
"We can scale the solution."
"The product is stable."
"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."
"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."
"The user interface is good enough."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The installation and configuration process are easy."
"It handles the basics of monitoring."
"The threshold alerting is the most valuable feature."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."
"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."
"It is not a very flexible product."
"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."
"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."
"This solution could be improved by offering monitoring for all devices and not only Huawei devices."
"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."
"The price could be less costly."
"The point system is not clear and clarity around this would improve our understanding of the system."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"The interface needs some work."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"We can never achieve or get a good picture of the network topology."
"The technical support does not bother to respond."
"Importing the maps and being able to customize them could be easier."
Huawei eSight is ranked 53rd in IT Infrastructure Monitoring with 8 reviews while WhatsUp Gold is ranked 30th in IT Infrastructure Monitoring with 22 reviews. Huawei eSight is rated 6.8, while WhatsUp Gold is rated 7.8. The top reviewer of Huawei eSight writes "Useful RTLS feature and good support but needs automation options and better wireless reporting". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". Huawei eSight is most compared with Cisco DNA Center, Zabbix, Cisco Prime, PRTG Network Monitor and SolarWinds NPM, whereas WhatsUp Gold is most compared with Grafana, Zabbix, SolarWinds NPM, PRTG Network Monitor and Nagios XI. See our Huawei eSight vs. WhatsUp Gold report.
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