We performed a comparison between WhatsUp Gold and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It handles the basics of monitoring."
"It is stable."
"WhatsUp Gold is very easy to deploy."
"This is a good, stable network monitoring solution for devices."
"The installation and configuration process are easy."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The threshold alerting is the most valuable feature."
"It's a flexible solution."
"The most valuable feature is the support for monitoring Cisco switches."
"We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a simple network management protocol. We are able to pull almost all the metrics that we want, receive notifications, and have them integrate with telegrams for certain devices that are critical, such as UPSs."
"The integration capabilities and APIs are the best part."
"Zabbix is both stable and scalable."
"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."
"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."
"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."
"The Wi-Fi side needs improvement."
"The technical support does not bother to respond."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"Regional product team support is not very good."
"Importing the maps and being able to customize them could be easier."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"We can never achieve or get a good picture of the network topology."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The product could be more secure and more stable."
"The only improvement I would suggest, revolves around its AI and ML capabilities."
"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."
"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."
"Zabbix isn't very good at automation just yet."
"When we have a problem, we have to do a lot of research to solve it."
"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."
"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."
WhatsUp Gold is ranked 31st in Application Performance Monitoring (APM) and Observability with 22 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 100 reviews. WhatsUp Gold is rated 7.8, while Zabbix is rated 8.2. The top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". WhatsUp Gold is most compared with Grafana, SolarWinds NPM, PRTG Network Monitor, Nagios XI and ManageEngine OpManager, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our WhatsUp Gold vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best Server Monitoring vendors, and best IT Infrastructure Monitoring vendors.
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