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Grafana Labs Logo
12,845 views|8,858 comparisons
86% willing to recommend
Progress Software Logo
912 views|715 comparisons
84% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between Grafana and WhatsUp Gold based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: While some users find Grafana's setup to be simple, others struggle with its complexity and the need to optimize resources. On the other hand, WhatsUp Gold is generally straightforward, with some able to deploy it in a mere 10 minutes. However, users who are new to the software or require a server license may find it more challenging.
  • Features: Grafana has customizable graphs and flexible integration that allows it to be used for multiple purposes. Additionally, it is open source software. WhatsUp Gold offers features such as auto scanning, cost-effectiveness, NetFlow monitoring, real-time monitoring, server health, virtualized maps, and accurate network monitoring.
  • Pricing: Grafana's cost depends on the number of metrics ingested per day, while WhatsUp Gold charges per device per year. However, Grafana can use up a lot of memory and computing resources, while WhatsUp Gold is considered reasonable and transparent without hidden fees. Additionally, commercial use of Grafana requires purchasing a license, but all add-ons for WhatsUp Gold can cost under $10,000.
  • Service and Support: When comparing Grafana and WhatsUp Gold for customer service, it seems that there are mixed reviews for Grafana's service. The quality of service seems to depend on the user's specific needs and experience. On the other hand, WhatsUp Gold generally receives positive feedback for its technical support and customer service. However, some users have expressed concerns about limited availability of certified engineers and negative experiences with support.
  • ROI: Grafana provides enhanced data visualization and simple monitoring, resulting in a favorable ROI. On the other hand, WhatsUp Gold delivers superior network visibility, quicker issue resolution, and tailored reports, which results in cost savings and increased efficiency.

Comparison Results: Grafana is the preferred choice over WhatsUp Gold due to its flexibility, open source nature, and ability to cater to multiple use cases. It has a better UI dashboard, live monitoring, alerts, and heat maps. WhatsUp Gold is cost-effective and has good documentation, but it lacks real-time monitoring and configuration management. Users suggest that it needs to improve its release cadence to add new features and functionality more quickly. Overall, Grafana provides a better user-friendly experience and more advanced features.

To learn more, read our detailed Grafana vs. WhatsUp Gold Report (Updated: May 2024).
769,789 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Plugin: Connecting Grafana to multiple APIs of leading monitoring tools and alerting tools.""There are multiple kinds of models there to create dashboards, which is quite useful.""It gives us the visibility we need. I like that when we add deployment markers or release markers, we know exactly when an issue arises. For instance, if there is an increased usage of CPU, we can link it directly to the deployment that might have caused the issue. It increases productivity and observability. We can now easily tell when a certain issue arises. It's way easier to debug because it can point you to certain things based on these markers, and we can debug easier.""Grafana is able to connect with multiple data sources, unlike Elasticsearch.""The most valuable thing was that it had a good visualization tool.""Grafana's built-in integration with third-party tools, databases, and MQs is an amazing feature.""Provides good dashboard visualization.""The dashboards are very easy to work with."

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"WhatsUp Gold is very easy to deploy.""We no longer have to manually search for problems because we are alerted when something in the network goes down.""It is stable.""The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is.""It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature.""The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit.""NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business.""The user interface is good enough."

More WhatsUp Gold Pros →

Cons
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes.""One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated.""Multiple dashboards combined into one dashboard has slowed things down for us.""They should improve the functioning of its editing tool.""It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific.""There are not a lot of plugins for financial market monitoring.""Lacks event management which affects our DevOps people.""The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve."

More Grafana Cons →

"Importing the maps and being able to customize them could be easier.""The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions.""I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated.""We can never achieve or get a good picture of the network topology.""Regional product team support is not very good.""You have to invest a few days to become an expert in this solution.""The interface needs some work.""I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

More WhatsUp Gold Cons →

Pricing and Cost Advice
  • "​Grafana is free and open source.​"
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
  • More Grafana Pricing and Cost Advice →

  • "Pricing is reasonable compared to other products."
  • "I'm not sure, but it's expensive. We don't pay any additional fees."
  • "The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
  • "The pricing can be on the expensive side when considering competing products."
  • "There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
  • "It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
  • "The most valuable feature is the cost compared to other solutions."
  • "This is a well priced solution."
  • More WhatsUp Gold Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was very easy.
    Top Answer:For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
    Top Answer:I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten… more »
    Top Answer:The solution effectively monitors network devices and servers.
    Top Answer:I cannot provide a price rating because we purchased a one-time perpetual license. It's all ours, and we're still enjoying it. We renewed support until last year, but we didn't get benefits from it.
    Top Answer:There is room for improvement in server management and application monitoring. An additional feature I would like to see in the next release would be more detailed application monitoring capabilities.
    Ranking
    Views
    12,845
    Comparisons
    8,858
    Reviews
    36
    Average Words per Review
    387
    Rating
    7.9
    Views
    912
    Comparisons
    715
    Reviews
    6
    Average Words per Review
    464
    Rating
    7.5
    Comparisons
    New Relic logo
    Compared 15% of the time.
    Azure Monitor logo
    Compared 13% of the time.
    Sentry logo
    Compared 12% of the time.
    Dynatrace logo
    Compared 10% of the time.
    eG Enterprise logo
    Compared 2% of the time.
    Learn More
    Overview

    Grafana is an open-source visualization and analytics platform that stands out in the field of monitoring solutions. Grafana is widely recognized for its powerful, easy-to-set-up dashboards and visualizations. Grafana supports integration with a wide array of data sources and tools, including Prometheus, InfluxDB, MySQL, Splunk, and Elasticsearch, enhancing its versatility. Grafana has open-source and cloud options; the open-source version is a good choice for organizations with the resources to manage their infrastructure and want more control over their deployment. The cloud service is a good choice if you want a fully managed solution that is easy to start with and scale.

    A key strength of Grafana lies in its ability to explore, visualize, query, and alert on the collected data through operational dashboards. These dashboards are highly customizable and visually appealing, making them a valuable asset for data analysis, performance tracking, trend spotting, and detecting irregularities.

    Grafana provides both an open-source solution with an active community and Grafana Cloud, a fully managed and composable observability offering that packages together metrics, logs, and traces with Grafana. The open-source version is licensed under the Affero General Public License version 3.0 (AGPLv3), being free and unlimited. Grafana Cloud and Grafana Enterprise are available for more advanced needs, catering to a wider range of organizational requirements. Grafana offers options for self-managed backend systems or fully managed services via Grafana Cloud. Grafana Cloud extends observability with a wide range of solutions for infrastructure monitoring, IRM, load testing, Kubernetes monitoring, continuous profiling, frontend observability, and more.

    The Grafana users we interviewed generally appreciate Grafana's ability to connect with various data sources, its straightforward usability, and its integration capabilities, especially in developer-oriented environments. The platform is noted for its practical alert configurations, ticketing backend integration, and as a powerful tool for developing dashboards. However, some users find a learning curve in the initial setup and mention the need for time investment to customize and leverage Grafana effectively. There are also calls for clearer documentation and simplification of notification alert templates.

    In summary, Grafana is a comprehensive solution for data visualization and monitoring, widely used across industries for its versatility, ease of use, and extensive integration options. It suits organizations seeking a customizable and scalable platform for visualizing time-series data from diverse sources. However, users should be prepared for some complexity in setup and customization and may need to invest time in learning and tailoring the system to their specific needs.

    Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

    Sample Customers
    Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
    Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
    Top Industries
    REVIEWERS
    Retailer21%
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm14%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company14%
    Manufacturing Company10%
    Retailer6%
    REVIEWERS
    Financial Services Firm21%
    Government16%
    Energy/Utilities Company11%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government11%
    Financial Services Firm9%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business24%
    Midsize Enterprise20%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise59%
    Buyer's Guide
    Grafana vs. WhatsUp Gold
    May 2024
    Find out what your peers are saying about Grafana vs. WhatsUp Gold and other solutions. Updated: May 2024.
    769,789 professionals have used our research since 2012.

    Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews while WhatsUp Gold is ranked 31st in Application Performance Monitoring (APM) and Observability with 22 reviews. Grafana is rated 8.0, while WhatsUp Gold is rated 7.8. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and eG Enterprise, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, Nagios XI and ManageEngine OpManager. See our Grafana vs. WhatsUp Gold report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.