We performed a comparison between HubSpot Marketing Hub and Oracle CRM based on real PeerSpot user reviews.
Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As a CRM tool, it looks good."
"The biggest reason why I like this solution is the fact that it has so much functionality. It's all contained in one product, so you don't have to use multiple products."
"Customer support is helpful and responsive."
"Ease of editing and creating templates after initial development with the Design Manager."
"There are customizable templates and we can easily make the templates more dynamic."
"The tool is very stable and very reliable."
"The most valuable features are the reports, overall usability, and ease of use."
"It has eased managing the sales team and the sales journey right from setting up appointments."
"The solution is scalable."
"The most valuable feature of Oracle CRM is the organization it provides."
"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports."
"The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates."
"The forecasting reporting section was the most useful."
"The most valuable features of the solution I like are its stability and customization."
"It is very simple."
"It is a stable solution."
"The product is not cheap."
"There are some issues with HubSpot Marketing Hub with receiving notifications. It was too difficult to understand, and it requires a lot of effort. Configuration could be simplified."
"API capabilities (including the performance) are minimal and the email workflow capabilities are too rigid, which results in very complicated workflow management."
"There are issues with the consistency of notifications."
"The search and questions aren't as intuitive as I would expect from a platform like this."
"The solution does not enable one to know with certainty if another opened an email he had sent."
"Some customized reachouts might need additional levers or add-ons, especially when automating at scale for specific buying personas. That's when you might need some additional help, in my opinion."
"Years ago, these tools used to allow you to see the exact location of people that were clicking on things. I guess they quit doing it for privacy reasons, but that was very helpful information and I miss seeing it in those reports. I thought that this tool could do it when we left Act-On to go to HubSpot, but when we moved over they stopped doing it."
"Improvements could be made in automating certain tasks, such as automatically notifying me via email when a customer has signed off on a proposal. Some of these features require payment, but including them in the basic package for smaller companies would be beneficial."
"The product is not intuitive."
"The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it."
"In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic."
"The licensing is expensive."
"The performance could be better."
"The data visualization should be better in Oracle CRM."
"Oracle CRM should have more integration with different platforms."
HubSpot Marketing Hub is ranked 2nd in Marketing Automation with 31 reviews while Oracle CRM is ranked 5th in Marketing Automation with 32 reviews. HubSpot Marketing Hub is rated 8.2, while Oracle CRM is rated 7.8. The top reviewer of HubSpot Marketing Hub writes "Offers, email automation, pre-scheduling, greatly enhances our efficiency and provides the granularity we need for in-depth analysis". On the other hand, the top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". HubSpot Marketing Hub is most compared with Salesforce Marketing Cloud, Marketo, Oracle Eloqua, IBM Watson Campaign Automation and Zeta Marketing Platform, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud. See our HubSpot Marketing Hub vs. Oracle CRM report.
See our list of best Marketing Automation vendors.
We monitor all Marketing Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.