We performed a comparison between Hyland OnBase and Nintex Process Platform based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"I like the cloud and its integrability."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The technical support is very good."
"Out of box connectivity with UiPath."
"This tool is really helpful in reducing a lot of manual work. Its drag and drop components help to create a workflow faster than SharePoint Workflow Designer."
"With an extensive list of integrations with LOB data, your workflows can extend far beyond SharePoint, driving adoption of SharePoint."
"Easily maintained and customization is quite simple."
"It is a scalable product."
"It saves time as tasks are automated."
"I think the initial setup is fine."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"The solution does not integrate with many platforms."
"There have been some glitches, and the workflow fails frequently."
"The solution needs more RPA and AI features."
"We would like to design parallel workflows and long-running workflows, along with new features for connecting to cloud-based systems."
"K2 is a workflow solution, and there is no RPA solution with K2. This is where K2 lacks a little bit. It is just a heavy workflow solution. It doesn't have a supplemental product like RPA. If you want to use RPA, you have to use Blue Prism, UIPath, or something else. If you use Nintex, it has an RPA solution. It is a form-based application, and they are doing everything electronically. The initial investment in K2 is heavy because it is a BPM software. It does not have a low cost because they charge you the same for one workflow or 100 workflows."
"The security features for this solution need to be improved."
"The management server and the admin page where you can manage processes need improvement."
"Nintex seems to be very server intensive. It is one of the reasons that we are moving to a different product on the SharePoint 2016 platform."
Hyland OnBase is ranked 24th in Business Process Management (BPM) with 8 reviews while Nintex Process Platform is ranked 9th in Business Process Management (BPM) with 21 reviews. Hyland OnBase is rated 8.0, while Nintex Process Platform is rated 8.0. The top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". On the other hand, the top reviewer of Nintex Process Platform writes "Offers good integration capabilities and easy to learn and good stability". Hyland OnBase is most compared with Alfresco, SharePoint, OpenText Documentum, OpenText Extended ECM and IBM ECM, whereas Nintex Process Platform is most compared with Camunda, IBM BPM, Appian, Pega BPM and Bizagi. See our Hyland OnBase vs. Nintex Process Platform report.
See our list of best Business Process Management (BPM) vendors.
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