We performed a comparison between IBM Blueworks Live and Visio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of documenting and digitizing the processes was valuable to us."
"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."
"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."
"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."
"It is a stable solution since there has not been any downtime. Everything loads fast."
"The reporting that we can generate from IBM Blueworks Live has been interesting. We found the KPIs, risks, process modeling, format, and colors, to be very good. We use the EY template and it is interesting to generate reporting in this format."
"It's very easy, very quick to create a process map. It has templates. The look and feel is very nice. What we want to achieve out of the process map, we can achieve it using Blueworks."
"We are you using the product as a process mapping tool and as part of a larger process improvement project. We use it with IBM BPM and IBM ODM. We get an automated workflow solution for our customers, an improved workflow automation."
"This is a very straightforward product and I don't think that anything needs to be simplified."
"The initial setup is pretty easy."
"The solution is easy to scale."
"What I like about it is that the templates are easily findable and usable, and they are usually created for other software packages. It seems to be pretty much widely adopted in the industry."
"The valuable feature about Visio is it has all the basic tools for creating processes."
"Architecture modeling software with satisfactory standard features. It's also stable and effective in facilitating communication with others."
"The Data Objects are hyperlinked to the Standard Operating Procedures, Letters, and Forms."
"The most valuable aspect of Visio is enabling comprehensive coverage of architectural elements."
"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."
"The initial setup is neither straightforward nor complex however you do need to know what you are doing."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"Spaces are not well organized; space controls are lacking."
"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."
"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
"Some of the import functionality was a bit restrictive, in terms of loading data in from other data sources. Something as simple as Excel, loading data tables from Excel, wasn't great. And vice-versa. Some of the export and import functionality with something like Visio - which, I know it's a slightly different tool - but being able to work seamlessly with those other tool sets would've been quite useful. I know it was something that was in the pipeline to be looked at. So that would be useful."
"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"It can be complex. If you don't know a little bit about it, it can get really confusing."
"There are a lot of patches that sometimes change how one version will interact compared to another."
"The simulation is an area that requires improvement."
"The solution should have better integration capabilities with MacOS and Linux."
"The application could be lighter or it could be faster with documents."
"The solution could improve by making it more modern."
"They have to improve shapes. It has good shapes, but it certainly can have more shapes. There are no U shapes. It also requires more customizations. There are a lot of icons, but they can be modernized more. These icons have to be more customizable so that we are able to change the color and things like that. It should also have more integration so that we can use it with other tools on the web. We don't use Microsoft Teams. We use Discord, which is more for gamers. It would be helpful if Visio is integrated with Discord. I can then show my work to my team. We use Visio, and it is a must-have solution for us, but being a startup, we don't have the money to use the whole Microsoft system. Some day we will use Office. For companies like us, there should be connectors for other software. We should be able to use a connector with the software that we are using or with the new generation solutions. Connectors will make it very easy to transfer data."
"The performance sometimes lags and has room for improvement."
IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while Visio is ranked 1st in Business Process Design with 101 reviews. IBM Blueworks Live is rated 8.2, while Visio is rated 7.8. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of Visio writes "A software for drawing a variety of diagrams which include flowcharts, org charts, building plans, floor plans, data flow diagrams". IBM Blueworks Live is most compared with SAP Signavio Process Manager, Lucidchart, ARIS Cloud, Camunda and Sparx Systems Enterprise Architect, whereas Visio is most compared with Sparx Systems Enterprise Architect, Bizagi, Visual Paradigm, SAP Signavio Process Manager and Lucidchart. See our IBM Blueworks Live vs. Visio report.
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