We performed a comparison between Lucidchart and Visio based on real PeerSpot user reviews.
Find out in this report how the two Mind Mapping Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The usability is very nice in terms of flowchart components that are available."
"Lucidchart's ability to create a visualization that people prefer to look at, over reading written documents, has definitely saved me a lot of time. Moreover, it has helped to make my code bug-free because I no longer have broken endpoints."
"The swimlanes feature is one that I use a lot. I have used swimlane diagrams to create business process flows and I think that it does the job pretty well."
"Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on."
"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."
"Lucidchart's capabilities for visualizing and understanding process flows or workflows is excellent. The way that you put together the parts of charts and edit the chart are all very intuitive and easy to use."
"I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand. Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC."
"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."
"The solution is finely stable."
"The product's initial setup is really simple."
"What I like most about the solution is that It's quite easy to use."
"It's my understanding that the initial setup is straightforward."
"I like the way you can hypertext across tabs so you can actually create an interactive that you can export as a website. You can also extend it to a monitoring tool if you really wanted to."
"Visio is a very easy tool in general, making it easy for anyone to understand."
"Visio is easy to use."
"The most valuable feature of Visio is diagram creation. If you have a presentation, you can create your data model using Visio."
"If you're trying to expand a comments box that is sitting on top of the chart, it automatically defaults to assuming you're trying to connect it to the next step in the process, when all you're trying to do is make the box bigger. It automatically goes to the arrow, but I just want to resize the box. That gets a little cumbersome because it does it every single time. It's not just a bug."
"One of the major drawbacks is that we have to extract the work in Lucidchart as an image when we want to create a presentation."
"It would be helpful if there were different options available for organizing the folders, such as having a high-level display with pictures."
"When you want to add text to a connector arrow, I have not figured out how to position the text vertically. It always wants the text to stay horizontal."
"They should make it more user-friendly. The only option is either to use the existing template with already existing colors and gradients. If you want to do custom colors and gradients, then it's too complicated to use and should be simplified."
"They should continue to bring in more shapes. For example, I saw something cool the other day that was a timeline and in between each step, there was a circle. I thought that that was very clean and that's something that I could see myself using. Lucidchart could come up with more visualizations. I'm not a designer so I would like to have more visuals. That would make my job easier because it would make my job much more professional looking but without having to be a designer myself."
"One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally."
"There is a premium for the use of certain elements in Lucidchart... It becomes very annoying, especially if you are a first-time user of Lucidchart and you don't have a premium plan. It feels a little too restrictive, in terms of using very basic shapes and icons. It asks you to sign-up for the premium account, which I think shouldn't be the case."
"Sometimes, there is a little bit of a learning curve with it, especially while doing complex network diagrams and getting the lines to snap the way you want them and not overlap or be confusing. It would be great if there was a built-in tutorial. It is not that you can't YouTube, but it would be nice if they gave you some free training. I've been using it forever, but every now and then, I got to do something complicated with it and I wonder how do I do that again. Maybe they do have such information, and I don't know. I have not done research on it because a bunch of people work for me, and some of them are better at it than I am, so I just ask them to do this for me."
"I would like to see traceability. It doesn't have it. You cannot find one object amongst several sheets of Visio diagrams."
"The simulation is an area that requires improvement."
"I would like to be able to present diagrams in multiple ways, such as a Swimlane diagram."
"Inventory feature could be improved."
"Visio can be more user-friendly."
"Integration with other software would be an area of improvement, so that it's not just used to document but also as a center plane for information sharing."
"The product only functions well professionally, with adding additional software for configuration."
Lucidchart is ranked 2nd in Mind Mapping Software with 54 reviews while Visio is ranked 1st in Mind Mapping Software with 100 reviews. Lucidchart is rated 8.6, while Visio is rated 7.8. The top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". On the other hand, the top reviewer of Visio writes "A software for drawing a variety of diagrams which include flowcharts, org charts, building plans, floor plans, data flow diagrams". Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect, Visual Paradigm and erwin Data Modeler by Quest, whereas Visio is most compared with Sparx Systems Enterprise Architect, Bizagi, Visual Paradigm, IBM Blueworks Live and SAP Signavio Process Manager. See our Lucidchart vs. Visio report.
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