We performed a comparison between IBM BPM and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides value and simplifies processes."
"It's a solid product. It covers most of the pain points for clients."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"Enabled us to convert most of the paper-based work into an automated workflow process, and some of them were converted into straight-through processing, with no human interaction involved whatsoever."
"One thing that I love about them is that they make it easier to integrate with other systems, especially with the use of smaller files."
"We are implementing the tool to triple our monthly transaction volume."
"It excels at analytics. It provides visibility across all activities of a company's processes and performance."
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"The most valuable feature is its stability, which is why we are using it."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"Case Foundation provides a strong security boost."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The client and the IBM content navigation are the solution's most valuable features."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"I would like it more documentation during the design phase."
"When you have to integrate files for enterprise applications."
"We would like better performance and more visibility on each step of the tool."
"The initial setup process is complex for basic users."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
"The integration could be improved."
"The options for customization could be improved. More customization using your own code would be beneficial."
"It is not user-friendly."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"There are some features that could be enhanced like the document viewer"
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"90% of the feedback we receive states that the UI is not very user-friendly."
"The service as it currently stands is out-of-date and lacks flexibility."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews. IBM BPM is rated 7.8, while IBM Case Foundation is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and Apache Airflow, whereas IBM Case Foundation is most compared with IBM Business Automation Workflow. See our IBM BPM vs. IBM Case Foundation report.
See our list of best Business Process Management (BPM) vendors.
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