We performed a comparison between IBM ECM and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The vertical scalability, as we can use it across some of our applications."
"The content management is all about you as you can make the same content for minimal purpose solutions applications."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"Simplicity to roll out, features available, customization options."
"It's a very good solution."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"We can configure the solution with any industry's products per customer requirements."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"I would like to see seamless application integration."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The solution needs to improve the user interface."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"OpenText Extended ECM's user interface could be improved."
"The architecture needs improvement, as it's complex."
IBM ECM is ranked 13th in Enterprise Content Management with 16 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. IBM ECM is rated 8.0, while OpenText Extended ECM is rated 7.8. The top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". IBM ECM is most compared with IBM FileNet, Mobius Content Services Platform, OpenText Documentum, Hyland OnBase and Alfresco, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and OpenText Content Manager. See our IBM ECM vs. OpenText Extended ECM report.
See our list of best Enterprise Content Management vendors.
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