We performed a comparison between Infor CloudSuite Industrial and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's most valuable feature is production planning. It is one of the core features."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The customization capabilities of CloudSuite Industrial are also there."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"It has strong sales, purchase, warehousing, and logistics order management."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."
"It's not too hard to handle the initial setup."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"Pricing is always an area where there is room for improvement."
"The solution's support service could be better."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"It's not that intuitive."
"Only people who undergo training from the companies can learn about Infor products."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
Infor CloudSuite Industrial is ranked 15th in ERP with 11 reviews while Infor LN is ranked 8th in ERP with 24 reviews. Infor CloudSuite Industrial is rated 8.0, while Infor LN is rated 8.2. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Infor CloudSuite Industrial is most compared with Infor M3, Microsoft Dynamics 365 Business Central, Epicor ERP, SAP Business One and Infor Distribution SX.e, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor LX, SAP S/4HANA and Oracle Fusion Cloud ERP. See our Infor CloudSuite Industrial vs. Infor LN report.
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