We performed a comparison between Infor LN and SAP ERP based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"It has strong sales, purchase, warehousing, and logistics order management."
"I like the tool’s multisite functionality."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"It's not too hard to handle the initial setup."
"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"ERP can help manage all enterprise resources. It brings them together and provides some analytical data to inform management decisions."
"The stability is SAP ERP is not good only because the version is old. They could work on improving the versions."
"It is an integrated application, and it has been working really well. Earlier, there were different companies for different applications for manufacturing, finance controlling, logistics, and quality. It probably was the first fully integrated application. Whenever somebody is entering any data, for example, invoice data or ordering data, everyone with a right to see this data can see it in the system."
"It's a good ERP system."
"The best thing that SAP ERP has is the extensive coverage of processes for every field and business unit such as procurement, inventory, financials, asset management, plant maintenance, and production. We can cover up to 99.9% processes of our organization, which is the best thing about this solution. It also has a very good capability to integrate with other applications. The security and authorization level of SAP ERP is very high. No other solution can match this level."
"The most valuable features are that it's very customizable and it's flexible."
"They provide a full service."
"The product connects to every software."
"The user interface needs to be improved."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"One area that could be improved in Omada Access Points is team communication."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"It's not that intuitive."
"I do not have any notes for improvements."
"There should be better support provided to be able to migrate to S/4HANA easier."
"Sometimes the cost is not reasonable, such as in the case of budgeting."
"It is on the expensive side."
"SAP ERP could improve by having better integration with other platforms."
"One thing that is lacking in ERP is a good user interface. It is currently very clumsy and complex. Another thing is that reporting capability of SAP ERP is customizable, but it is not very good. Its development time is also very high if you require specialized technical services. If you want to do any changes to the report or develop a new report, you need people with specialized skills. Business processes are very straightforward and standardized as per the industry standards. However, the way it works is a bit complex, and you need to know a lot of things. There are different things that can be complex for a general user. A lot of information is being provided in ERP. A general user doesn't require all this information, and it creates a lot of confusion. Its learning curve is very high."
"There will always be something within our business that it won't fit."
"When evaluating the current version I am using now, the SAP GUI is old-style and needs to be replaced with something more modern and easy to use. However, the SAP GUI is very optimized for connection networks and is extremely good. Many people would like to have a WebGUI or something else to have access in a different way. Additionally, there could be some drag and drop functionality added because these features are normally in any website that this solution does not have."
Infor LN is ranked 8th in ERP with 24 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Infor LN is rated 8.2, while SAP ERP is rated 8.2. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Infor LN is most compared with Infor M3, Infor LX, Infor CloudSuite Industrial, SAP S/4HANA and Oracle Fusion Cloud ERP, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Oracle E-Business Suite. See our Infor LN vs. SAP ERP report.
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