We performed a comparison between Infor CloudSuite Industrial and Infor M3 based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The customization capabilities of CloudSuite Industrial are also there."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"It is a scalable solution."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth."
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."
"It's simple to use. You don't need any complex training to use it."
"Its ease of use is most valuable. Inquiries are transparent, and it shows good information on each screen. We don't have to go to 14 different screens to find out about one item, which is a big advantage."
"The most valuable feature of the solution is that it is highly customizable."
"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."
"provides all modules, supply chain, HR - it's good for management."
"The platform's distribution features need enhancement."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"The solution's support service could be better."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications."
"The solution is stable but not agile."
"We can't make modifications to fit the client's requirements."
"The solution must provide more learning documents."
"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."
"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features. I would like to have one system handing all organizations or all the business in deep ways and not have to buy additional features."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"Its initial setup was probably complex, but it is a very good system."
Infor CloudSuite Industrial is ranked 15th in ERP with 11 reviews while Infor M3 is ranked 9th in ERP with 13 reviews. Infor CloudSuite Industrial is rated 8.0, while Infor M3 is rated 8.2. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Infor M3 writes "The solution is a reliable, stable, and cost-saving ERP". Infor CloudSuite Industrial is most compared with Infor LN, Microsoft Dynamics 365 Business Central, Epicor ERP, SAP Business One and Infor Distribution SX.e, whereas Infor M3 is most compared with SAP ERP, Infor LN, SAP S/4HANA, Microsoft Dynamics AX and Microsoft Dynamics 365 Business Central. See our Infor CloudSuite Industrial vs. Infor M3 report.
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