We performed a comparison between INTELLIBOT and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution is easy to use and requires little coding knowledge."
"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."
"It is a stable product. We have been using it for 15 months now, and there have been no issues."
"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."
"The replay of the automation is an awesome feature."
"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."
"There's a helpful community available through the portal."
"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."
"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."
"Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."
"User-friendly, easy to understand and has many features including the ability to track."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The most valuable features are the loops to lookup tables to read the data."
"The workflow system is very intuitive."
"It is a scalable solution."
"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."
"I would like to see the cognitive marketing platform improved."
"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."
"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."
"The trigger actions need to be more robust."
"Has limited functionality and uses extensive resources."
"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."
"You cannot use a two-dimensional array to read the data."
"The OCR capabilities of the solution could be improved."
"The ease-of-use could be improved."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"Rule versioning and deployment to enable parallel development could still be improved"
"I would like to improve the tool's integration features and stability."
"It's difficult not knowing when alerts will arrive."
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INTELLIBOT is ranked 18th in Robotic Process Automation (RPA) with 7 reviews while Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews. INTELLIBOT is rated 7.0, while Pega Robotic Process Automation is rated 7.6. The top reviewer of INTELLIBOT writes "Great studio, offers easy access for clients, and has a helpful community for troubleshooting". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". INTELLIBOT is most compared with UiPath, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM. See our INTELLIBOT vs. Pega Robotic Process Automation report.
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