We performed a comparison between iServer and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have to think less with this solution. It's simple."
"We like the governance."
"iServer has valuable features for workflow and document management."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"Tech support is very responsive. They solved issues within a prompt response time."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"This is a flexible tool compared to some other solutions."
"The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes."
"The feature that I like the most is the collaboration hub, where every user or every employee can see the process in the overview."
"The collaboration function in the project views is valuable because people can comment on the processes and we can respond."
"The collaboration hub is good because it allows us to share the models that we've captured and to get comments back, and we don't all have to be in the same room, it can be remote and over time."
"Process Manager is really helpful in building process maps. Creating them is really easy; the program is user-friendly."
"There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user friendly, etc. Another great feature is the visualization, which is easy to see and read. How they map the process is also very user friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution."
"It is a stable solution."
"This product has helped us to work within standards for process planning."
"The performance is slow, which is something that should be improved."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"It runs relatively slowly."
"Requirements management needs to be improved."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"There are other solutions out there that have a better user interface."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"We would like a better way to give users the correct permissions for processes, whether to view or design."
"There is a need for more varied access packages. The access packages that I have used are not cheap enough. They also provide a complete set of tools that are not always used. Sometimes, you need more segregated things, e.g., Signavio includes functionality for a company that has not yet matured. Since there are no basic packages, the company must pay for a package that is not fully used. Typically, process management is started in a company of a certain maturity."
"The collaboration and commenting are great. However, I think it would be more useful for people to get notifications of comments straight-away so we can react even quicker to them than we already can."
"The reporting is too slow and there is a limit of 250 processes."
"The user management functionality in Process Manager is not as user friendly as the one in the Collaboration Hub."
"It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."
"The tool's navigation could be improved."
"We sometimes experience downtime or a dropped connection, so I think that the stability can be improved for the SaaS solution."
iServer is ranked 13th in Business Process Design with 15 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 57 reviews. iServer is rated 7.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and OrbusInfinity, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and ADONIS. See our SAP Signavio Process Manager vs. iServer report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
