We performed a comparison between ITRS Geneos and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The great advantage of this tool is real-time monitoring."
"I always appreciate Geneos's stability and ease of use."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"Custom script toolkits"
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"Provides agentless monitoring so there's no need to install the agent on each server."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"The power flow is great."
"Dynamic Component Mapping is key and unique."
"The most valuable features of ScienceLogic are AI and machine learning."
"The best feature is the highly flexible graphs."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"Mobile phone integration is probably not as rich as it could be."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"It needs to be easier to configure, especially with the JMX plugins."
"It was challenging onboarding users."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"They should improve their support process and add chat."
"The product must educate its strategic partners for deployment."
"Admins do not have direct access to the reporting."
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ITRS Geneos is ranked 14th in IT Infrastructure Monitoring with 57 reviews while ScienceLogic is ranked 12th in IT Infrastructure Monitoring with 42 reviews. ITRS Geneos is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our ITRS Geneos vs. ScienceLogic report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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