We performed a comparison between LogMeIn Central and N-able N-central based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Provides remote access, allows me to get inside our network to be able to fix problems."
"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"The initial setup was very easy."
"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."
"I have called for help to their technical support, and they have been extremely helpful."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"The initial setup was simple."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"The most valuable feature of N-able N-central is the many options it has."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"The solution's service is good."
"I like the remote connectivity, reporting suite, and patch management module."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"There are some screens that are just ugly and difficult to manipulate."
"I do not like the antivirus."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"It's not really a true RMM product but more of just a remote access."
"It is easy to get locked out, which is something that needs to be improved."
"Our clients are having issues with printing."
"There is room for improvement in the development of custom monitoring services."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"The integration with other applications could be better."
"The solution's overall integration should be improved."
LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while N-able N-central is ranked 5th in Remote Monitoring and Management (RMM) with 5 reviews. LogMeIn Central is rated 8.6, while N-able N-central is rated 9.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of N-able N-central writes "User-friendly graphical user interface and offers versatile functionality". LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and LogMeIn Rescue, whereas N-able N-central is most compared with N-able N-sight Remote Monitoring & Management, NinjaOne, Atera, ConnectWise Automate and Kaseya VSA. See our LogMeIn Central vs. N-able N-central report.
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