We performed a comparison between ManageEngine IT360 and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"The flexibility of this solution is amazing."
"We have found that Zabbix is more easy to use than other applications."
"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."
"Zabbix is good for discovery."
"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
"Zabbix is both stable and scalable."
"The Wi-Fi side needs improvement."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The event correlation could be better."
"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."
"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."
"It would be helpful if they translated the documentation to Cyrillic languages."
"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."
"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."
"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."
"The System Center Operations Manager can be improved."
Earn 20 points
ManageEngine IT360 is ranked 70th in IT Infrastructure Monitoring while Zabbix is ranked 1st in IT Infrastructure Monitoring with 100 reviews. ManageEngine IT360 is rated 8.4, while Zabbix is rated 8.2. The top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ManageEngine IT360 is most compared with StackPath Monitoring and eG Enterprise, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our ManageEngine IT360 vs. Zabbix report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
