We performed a comparison between eG Enterprise and ManageEngine IT360 based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Enormous capability to monitor Citrix environments."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"User session details"
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"Single pane of glass to review status of the full environment."
"The product is simple to use."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The solution needs to enhance the management dashboards."
"Dashboards are difficult to create, and not so useful."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Needs to improve the networking monitor capabilities."
"Back-end configuration is not easy to implement."
"would like to see improvements in the alarm display console."
"The integration must be improved."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
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Earn 20 points
eG Enterprise is ranked 52nd in Network Monitoring Software with 20 reviews while ManageEngine IT360 is ranked 89th in Network Monitoring Software. eG Enterprise is rated 8.2, while ManageEngine IT360 is rated 8.4. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and Pandora FMS, whereas ManageEngine IT360 is most compared with StackPath Monitoring and Gigamon Deep Observability Pipeline. See our ManageEngine IT360 vs. eG Enterprise report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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