We performed a comparison between Microsoft Dynamics AX and SAP Business One based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"The production is a valuable feature."
"The tool's most valuable feature is reporting."
"The response time of the solution is very good."
"It has the same UI and is very similar to any other Microsoft product."
"Dynamics AX provides a lot of functionality."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"Sales CRM and Financials are most valuable."
"The solution has all the basic features that are required for us."
"The documentation part and the user manuals provided by SAP are quite comprehensive."
"The most valuable feature of SAP Business One is the ability to manage your entire business with one software package."
"It offers users a rather simple interface."
"We are using it for accounts and finance and also for maintaining third-party transactions and non-CRM transactions."
"Technical support is quite good. They are helpful and responsive. We are quite satisfied with their level of support."
"SAP Business One has many valuable features. It is highly flexible and has a solid background in accounting that is localized in a lot of countries. This makes it very user-friendly for a lot of different situations."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"Microsoft needs more presence in our region to help with management and maintenance."
"There is room for improvement in the licensing model and associated costs of this solution."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"It needs better financials and reporting from the system, not through Excel."
"Our company is expanding to different countries, and business is growing. We feel that it is not good enough for the huge volume of the business. On-premises setup is not good enough for the overseas office. We have our onsite premises in Hong Kong, but we have a major sales office in the US. We are looking for a more efficient setup to fulfill our requirements and needs. It can have portals for vendors, suppliers, and customers. I know that they have this feature in version 10, but it still has space to improve."
"The solution's CRM module can be made better."
"Business One doesn't have a proper master data management function."
"The solution could improve by having some added authentication, such as SAP CC or SAP S4HANA."
"SAP Business One consumes a lot of network resources and bandwidth, especially when accessing the web solution, B1 Web Access."
"Business One's production module has room for improvement."
"There is no dependency, the integration between the other applications."
"More support can be provided on the web client end."
Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews while SAP Business One is ranked 4th in ERP with 61 reviews. Microsoft Dynamics AX is rated 7.6, while SAP Business One is rated 8.0. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of SAP Business One writes "Helps with intercompany sales and purchase orders, and optimizes inventory management". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and Infor LN, whereas SAP Business One is most compared with SAP S/4HANA, SAP ERP, Microsoft Dynamics 365 Business Central, Oracle Fusion Cloud ERP and Oracle E-Business Suite. See our Microsoft Dynamics AX vs. SAP Business One report.
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