We performed a comparison between Microsoft Entra ID and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Using [Azure AD's] passwordless technology, you're not even using a password anymore. You're basically just creating a logon request without actually sending or typing or storing the password. This is awesome for any user, regardless of whether you're a factory worker or a CFO. It's secure and super-simple."
"The most important things of Azure Active Directory are the security and the facility to manage all the services and users. It is very easy to manage users and assign roles, permissions, and access. At the same time, it is a very secure environment. Microsoft takes security very seriously. They take care of all the security and all the factors to prevent any kind of data or information compromise."
"The benefits of using this solution were realized straightaway."
"Azure Active Directory has useful policy assigning and management."
"It's definitely both stable and scalable."
"The most valuable features of Azure ID are the single sign-on and OpenID Connect authentication."
"It's a very scalable solution."
"The user functionality enables us to provide different levels of access, across many applications, for each user. We can customize the access level and set a security level in connection with that access. For instance, we can require MFA. That is a feature that helps enhance our security posture a lot."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"It's agent-based. It's convenient to deploy and integrate."
"You can quickly deploy the entire product with a basic config within couple of hours."
"It is reliable."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"It is very scalable. We have a very large customer base: 75 million customers."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"We almost never have outages nor see slowdowns."
"In terms of connecting the web application, there is technology for single sign-on. When we use it, the solution opens very slowly. It might be a bandwidth issue, and some content will not work on that portal."
"Active Directory could always be more secure. Right now, we've got two-factor authentications. All services based on Active Directory have a username and password. If somebody hacked our username, they could easily get all the data from our side. So I want two-factor authentication and a stronger password policy from Active Directory. The domain controllers should be more secure as well."
"We previously used Microsoft's technical support, which was excellent; they were very responsive. Now, we use a CSP, and their support is lacking, so I rate them five out of ten."
"If somebody is using an IdP or an identity solution other than Active Directory, that's where you have to start jumping through some hoops... I don't think the solution is quite as third-party-centric as Okta or Auth0."
"When it comes to Azure, creating certain things or getting different resources isn't very clear. You need a certain level of knowledge of the system. It could be a little bit more friendly so that some of the things can be done easily, but after everything is created, it's easy to use."
"Customers should be informed that public review features are not intended for production use."
"Our users sometimes experience issues from having multiple Microsoft accounts, which can cause some confusion and hassle."
"The monitoring dashboard could be a bit better."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"I'd like to see a rework of the user directory configuration."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"The support could be faster."
"The GUIs are not very clear, especially when integrating with other products from CA."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
Microsoft Entra ID is ranked 1st in Access Management with 190 reviews while Symantec Siteminder is ranked 12th in Access Management with 69 reviews. Microsoft Entra ID is rated 8.6, while Symantec Siteminder is rated 8.0. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Cisco Duo and Okta Workforce Identity, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingAccess and Auth0. See our Microsoft Entra ID vs. Symantec Siteminder report.
See our list of best Access Management vendors and best Single Sign-On (SSO) vendors.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
