We performed a comparison between ForgeRock and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."We have found the identity and access management tools in the solution to be particularly useful for our organization."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The support is good and prompt."
"The most valuable features of ForgeRock are social login and data protection."
"I like the intelligent authentication feature."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"It is very scalable. We have a very large customer base: 75 million customers."
"We almost never have outages nor see slowdowns."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"The single sign-on is the solution's most valuable feature"
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"The most valuable feature is the integration with the Active Directory."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"The identity management model needs a bit of improvement."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"We would like this solution to be developed for use with mobile applications."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"They should improve the solution by include reporting."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"The GUIs are not very clear, especially when integrating with other products from CA."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"I'd like to see a rework of the user directory configuration."
"We are finding some compatibility issues. We're still working with CA on them."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
ForgeRock is ranked 4th in Access Management with 27 reviews while Symantec Siteminder is ranked 12th in Access Management with 69 reviews. ForgeRock is rated 8.0, while Symantec Siteminder is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Saviynt, whereas Symantec Siteminder is most compared with PingFederate, Okta Workforce Identity, PingAccess, PingID and Microsoft Entra ID.
See our list of best Access Management vendors.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
