We performed a comparison between Mimecast Email Security and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Due to our specialized use case, that HIPAA dictionary really comes in handy."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"We like the content filtering and secure messaging features."
"It's good, it keeps the spam out."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"Email security is the most valuable feature of the solution."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
"The solution is excellent at blocking spam."
"The solution is stable and the performance is good."
"The cloud-based interface is very user-friendly."
"Symantec’s spyware and malware signature database is very good compared to other products."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"Messaging Gateway is stable."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"The solution is complex and not easy to use."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"The filtering needs more flexibility."
"Its pricing can be improved. It is a bit expensive."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"The solution takes up a lot of memory."
"Sometimes the solution picks up false positive for viruses during scans."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"This product would benefit from better integration with Symantec Endpoint Protection."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"It could be more scalable."
Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 25 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Mimecast Email Security is rated 8.0, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Mimecast Email Security is most compared with Microsoft Defender for Office 365, Abnormal Security, Microsoft Exchange Online Protection (EOP), Check Point Harmony Email & Collaboration and Cisco Secure Email, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Microsoft Defender for Office 365 and Trend Micro Email Security. See our Mimecast Email Security vs. Symantec Messaging Gateway report.
See our list of best Secure Email Gateway (SEG) vendors.
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