We performed a comparison between New Relic and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"We detect issues using dashboards that we built on New Relic."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The most important thing is that it tells us where the latency in throughput and response time are."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"It has helped us maintain a much higher uptime than we had previously."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The product's initial setup phase was very easy."
"This is a product that does more generally than any of the competing solutions."
"The most valuable feature is the monitoring of Windows and Linux servers."
"We are able to do problem determination on runaway processes."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"The solution primarily drives system information, and I believe it works fine."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"The browser isn't exactly reliable."
"I haven't come across any features that are lacking."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The solution only supports the cloud platform and not on-premises."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"Application monitoring must be improved."
"The console feature is very poor, and it would be very good for us if this were improved."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"The solution should be more user-friendly and offer a better user interface."
"There could be more integration of SIM in the solution."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"The GI is difficult to work with and the reporting servers are also difficult."
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New Relic is ranked 6th in Network Monitoring Software with 152 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. New Relic is rated 8.6, while SCOM is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and WhatsUp Gold. See our New Relic vs. SCOM report.
See our list of best Network Monitoring Software vendors.
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