We performed a comparison between New Relic and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The product's initial setup phase was very easy."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"Server uptime is its most valuable feature."
"The pricing is pretty good."
"Working with the solution is very easy. It's user-friendly."
"The most valuable features are the dashboards and tracing."
"It is stable and scalable."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The solution is very easy to use."
"The most valuable features are integration and ease of use."
"The company provides excellent service."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The authentication overall - including to the VPN and LAN - is excellent."
"ThousandEyes gives companies better visibility."
"It's fairly easy to set up."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The browser isn't exactly reliable."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"The scalability can be improved."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"In the next release, I'd like to see a better pricing structure."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"They only offer synthetic requests."
"The guest portal is hard to use."
"It would be nice if the solution covered other areas like server monitoring."
"It might be practical to extend monitoring capabilities to include network devices"
"I would like the product to offer more agility."
"There is room for improvement in terms of customization and user-friendliness."
"Presently, it lacks the ability to integrate with other Cisco products."
"ThousandEyes could improve the dashboards by adding more features."
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New Relic is ranked 6th in Network Monitoring Software with 152 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. New Relic is rated 8.6, while ThousandEyes is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics. See our New Relic vs. ThousandEyes report.
See our list of best Network Monitoring Software vendors and best Cloud Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
