We performed a comparison between NinjaOne and SanerNow CyberHygiene Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, HCLTech, Kaseya and others in Patch Management."It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The most important aspect of this tool is the security it provides our company."
"Good at managing updates and for remote support."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"It just works as advertised and serves the purpose for which we got it."
"Although it is, in fact, a complete vulnerability management solution, the most valuable feature is the patch management functionality. Most of our customers give preference to this tool over other tools when it comes to patch management."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The ticketing system in NinjaOne is not the best."
"NinjaOne's reporting module is cumbersome."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The solution could improve by optimizing the internet connection being used."
"The graphical user interface could be improved."
"The NinjaOne distribution server is highly dependent on an active directory."
"I would like to see more scripts for PowerShell commands."
"SanerNow has good integration with the more well known ITSM tools, but at the same time there are many other ITSM (IT Service Management) tools available in the market, including local tools here in India, and I'm not sure how SanerNow plans to integrate with them all out of the box."
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NinjaOne is ranked 5th in Patch Management with 14 reviews while SanerNow CyberHygiene Platform is ranked 12th in Patch Management with 1 review. NinjaOne is rated 8.0, while SanerNow CyberHygiene Platform is rated 10.0. The top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". On the other hand, the top reviewer of SanerNow CyberHygiene Platform writes "Advanced vulnerability Management solution with out-of-the-box integrations". NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and ConnectWise Automate, whereas SanerNow CyberHygiene Platform is most compared with Qualys VMDR, Tenable Nessus, Rapid7 InsightVM and BigFix.
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