We performed a comparison between Okta Workforce Identity and PingID based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"The product is easy to use."
"The tool helps improve our security and productivity."
"It made things a lot easier, especially with passwords."
"It is a very scalable solution."
"The support for YubiKey is really good because you don't actually have to type in your username and password."
"The product requires very little maintenance."
"The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It provides ease of connecting all our devices."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"We use the product to run different reports."
"This is a user-friendly solution."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"The product does not offer enough integration capabilities."
"The training is too costly."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"The integration with third-party tools needs to be improved."
"Application updates are lacking. Customer support needs to be improved."
"Its pricing needs improvement."
"It has a long way to go until it is a cloud-based solution."
"The product is not customizable."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"PingID would benefit from a better user interface for integration."
"In the beginning, the initial setup was very complex."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
Okta Workforce Identity is ranked 5th in Authentication Systems with 59 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. Okta Workforce Identity is rated 8.4, while PingID is rated 8.4. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint IdentityIQ, Saviynt and Auth0, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID. See our Okta Workforce Identity vs. PingID report.
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We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
