OpenText ALM / Quality Center vs SmartBear TestComplete comparison

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OpenText Logo
8,832 views|3,763 comparisons
90% willing to recommend
SmartBear Logo
6,927 views|4,860 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText ALM / Quality Center and SmartBear TestComplete based on real PeerSpot user reviews.

Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText ALM / Quality Center vs. SmartBear TestComplete Report (Updated: July 2020).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Quality management, project management from a QA perspective - testing, defect management, how testing relates back to requirements.""Reporting was the main thing because, at my level, I was looking for a picture of exactly what the coverage was, which areas were tested, and where the gaps were. The reporting also allowed me to see test planning and test cases across the landscape.""As a stand-alone test management tool, it's a good tool.""It has a brand new look and feel. It comes with a new dashboard that looks nice, and you can see exactly what you have been working with.""Cross project customization through template really helps to maintain standards with respect to fields, workflows throughout the available projects.""We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone.""The solution is very user-friendly.""The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs."

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"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.""The most valuable feature of this solution is regression testing tools.""This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful.""TestComplete has strong reporting capabilities. The reports they generate are really good.""Selenium integration.""The ability to run a whole suite of tests automatically (which we did overnight).""Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.""Runs in different remote machines. We have multiple versions of the software being tested."

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Cons
"The UFT tests don't work very well and it seems to depend on things as simple as the screen resolution on a machine that I've moved to.""Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way.""We are looking for more automation capabilities.""The QA needs improvement.""It's not intuitive in that way, which has always been a problem, especially with business users.""Cross project reporting is limited to similar database schemas""It is pricey.""Micro Focus ALM Quality Center should improve the reports. Reporting on tax execution progress against the plan. However, they might have improved over two years since I have used the solution."

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"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses.""The solution needs more training manuals or some form of online forum for learning. It needs more documentation.""Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.""The pricing is the constraint.""The initial setup of SmartBear TestComplete was complex.""The integration tools could be better.""Headless testing would be a big improvement.""SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."

More SmartBear TestComplete Cons →

Pricing and Cost Advice
  • "I'd rate the pricing as 3/10 as it's very expensive."
  • "If you have more than five users, a concurrent licensing model should be considered."
  • "For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
  • "The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
  • "HPE has one of the most rigid, inflexible, and super expensive license models."
  • "Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
  • "Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
  • "I feel that the licenses are expensive. ​"
  • More OpenText ALM / Quality Center Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
    Top Answer:It was expensive for us. For the first two weeks, we had to employ people now and then as the system needed to be more accurate. It cost us a lot of money. I rate the solution's pricing as a seven or… more »
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual price is around four thousand five hundred plus per user, whereas UiPath is only… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced the Optical Character Recognition (OCR) capability. This introduction has… more »
    Ranking
    Views
    8,832
    Comparisons
    3,763
    Reviews
    16
    Average Words per Review
    429
    Rating
    7.4
    7th
    Views
    6,927
    Comparisons
    4,860
    Reviews
    7
    Average Words per Review
    503
    Rating
    7.1
    Comparisons
    Also Known As
    Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
    Learn More
    Overview
    OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Sample Customers
    Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider13%
    Insurance Company9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization55%
    Financial Services Firm9%
    Computer Software Company5%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company33%
    Manufacturing Company12%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise58%
    Large Enterprise36%
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise61%
    Buyer's Guide
    OpenText ALM / Quality Center vs. SmartBear TestComplete
    July 2020
    Find out what your peers are saying about OpenText ALM / Quality Center vs. SmartBear TestComplete and other solutions. Updated: July 2020.
    771,212 professionals have used our research since 2012.

    OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews while SmartBear TestComplete is ranked 7th in Test Automation Tools with 71 reviews. OpenText ALM / Quality Center is rated 8.0, while SmartBear TestComplete is rated 7.6. The top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and Zephyr Enterprise, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our OpenText ALM / Quality Center vs. SmartBear TestComplete report.

    We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.