We performed a comparison between OpenText ALM / Quality Center and TestRail based on real PeerSpot user reviews.
Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Micro Focus ALM Quality Center is the alignment of the test to the execution and the linking of the defects to the two. It automatically links any issues you have to the test."
"Test Execution (Test Lab): This allows us to track our manual tests with date and time and enter actual results and screenshots."
"You can do your development from start to finish: starting with the requirements, ending with defects, and testing in-between."
"By standardizing our template, we publish reports at the business unit level."
"You can plan ahead with all the requirements and the test lab set it up as a library, then go do multiple testing times, recording the default that's in the system."
"The ability to integrate this solution with other applications is helpful. If there is automation, it comes with improved quality and speed."
"Defect management is very good."
"The stability is very good."
"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."
"The integration with Jira and the ability for extra configurations are the most valuable features."
"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."
"The solution is very stable. We've never had any issues with it."
"The API to support integration of the homemade automated testing tool."
"Integration with Confluence and JIRA."
"The feature that I have found most valuable is the dashboard."
"The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition."
"One drawback is that ALM only launches with the IE browser. It is not supporting the latest in Chrome... It should be launched for all of the latest browsers."
"The integration could be improved because with Agile technology you are working more quickly than with a top-down methodology."
"They should specify every protocol or process with labels or names."
"I would rate it a 10 if it had the template functionality on the web side, had better interfaces between other applications, so that we didn't have dual data entry or have to set up our own migrations."
"We have had a poor experience with customer service and support."
"There needs to be improvement in the requirement samples. At the moment, they are very basic."
"We would like to have support for agile development."
"Currently, what's missing in the solution is the ability for users to see the ongoing scenarios and the status of those scenarios versus the requirements. As for the management tools, they also need to be improved so users can have a better idea of what's going on in just one look, so they can manage testing activities better."
"Reporting could be more flexible regarding repeating reports."
"The reports should be more user-friendly."
"Better prediction of text."
"It would be nice if they would add an export to Word."
"I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were."
"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."
"There are a number of improvements that have been requested. While I don't have a list of these requests available, many can be found on Gurock's forum."
"TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions."
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OpenText ALM / Quality Center is ranked 1st in Test Management Tools with 197 reviews while TestRail is ranked 2nd in Test Management Tools with 21 reviews. OpenText ALM / Quality Center is rated 8.0, while TestRail is rated 8.0. The top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". On the other hand, the top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and OpenText LoadRunner Enterprise, whereas TestRail is most compared with Zephyr Enterprise, TFS, Tricentis qTest, Tricentis Tosca and QMetry Test Management. See our OpenText ALM / Quality Center vs. TestRail report.
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