We performed a comparison between OpenText SiteScope and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"It can monitor over a 100 technologies with built-in solution templates."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The solution's most valuable feature is that it helps with our use cases to detect anomalies in our data and it is important to my company since we have a lot of data on different logs on the systems."
"The UI of Splunk makes it easier for our analysts to move around and see what they need to see."
"It's the completeness of the solution that we like the most."
"it can explain to management about what kind of traffic is visiting the network. It can also explain other traffic coming in and out, along with protecting against malware."
"Its compatibility with other SIEMS is very useful."
"We can easily configure things as required in relation to our use cases."
"The most valuable features are how stable and easy to use Splunk is."
"Its huge, versatile AppBase helped me to configure and bring data from different sources to a unified platform."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"Its pricing is extremely high. There are other tools out in the market that are competitive. They do not necessarily have all the functionality, but they are competitive. The professional services we have used have been high as well in comparison to the market."
"The integration could be a bit better. They charge for certain integrations."
"In terms of the interface, it could include some improvements for the look and feel."
"A problem that we had recently had was we licensed it based on how much data you upload to them every day. Something changed in one our applications, and it started generating three to four times as many logs and. So now, we are trying to assemble something with parts of the Splunk API to warn ourselves, then turn it off and throttle it back more. However it would be better if they had something systematically built into the product that if you're getting close to your license, then to shut things down."
"Enterprise security: Splunk must work on clarifying the solution to customers and explain how to gain more from it."
"The Web Application Firewall will send you too much information because it's more dedicated to security than a normal firewall."
"This is not really a monitoring solution."
"Delays in responses from the technical team can pose challenges for both vendors and clients, especially considering that Splunk applications and machine solutions are critical assets."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 240 reviews. OpenText SiteScope is rated 7.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and New Relic, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our OpenText SiteScope vs. Splunk Enterprise Security report.
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