We performed a comparison between OpenText SiteScope and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The most valuable feature of SiteScope is its infrastructure monitoring."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"Has a simple setup. It can be up and running within hours."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"Infrastructure monitoring is the most valuable feature."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"I like the historical reporting of observer metrics."
"The stability has been great."
"It has good graphs of what is going on within the operating system."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"It is very good at monitoring Microsoft Server."
"It is a user-friendly product that requires almost no maintenance."
"Being able to make and customize management packs and send out notifications is very valuable."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"They should provide more templates for new vendor devices."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"It may lack some features other products in the category have like more detailed transaction tracking."
"More out of the box Cloud integration and capabilities."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"The solution can be improved by expanding to cloud usage."
"The solution’s initial setup is difficult."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"I would like to better be able to monitor Oracle processes."
"It would be a much better product if Microsoft provided management packs with the product."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. OpenText SiteScope is rated 7.6, while SCOM is rated 7.8. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText SiteScope is most compared with Dynatrace, AppDynamics, Prometheus, Splunk Enterprise Security and New Relic, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog and Nagios XI.
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