We performed a comparison between OpenText SiteScope and Prometheus based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
"The most valuable feature of Prometheus is its ability to collect metrics."
"The scalability of Prometheus is very good."
"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
"The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features."
"The solution is useful to collect huge metrics."
"I like its lightweight configuration functions."
"Prometheus gives us high availability automatically."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"It may lack some features other products in the category have like more detailed transaction tracking."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"The graphs and dashboard in the solution are areas that need improvement."
"It should improve its integrations with various tools, especially service management tools."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"It could be more reliable using a database repository instead of a log repository."
"Its documentation could be clearer to understand."
"The solution's error handling part could be improved."
"One potential area for improvement would be fixing the occasional glitches and bugs."
"Its stability could be even better."
"There isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues."
"The UI and GUI are areas of concern in the product."
"The alert functionality is kind of lackluster."
"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. OpenText SiteScope is rated 7.6, while Prometheus is rated 8.4. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Splunk Enterprise Security and New Relic, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and AWS X-Ray. See our OpenText SiteScope vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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