Pandora FMS vs ServiceNow Discovery comparison

Cancel
You must select at least 2 products to compare!
Pandora FMS Logo
1,169 views|854 comparisons
100% willing to recommend
ServiceNow Logo
4,283 views|1,920 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Pandora FMS and ServiceNow Discovery based on real PeerSpot user reviews.

Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Pandora FMS vs. ServiceNow Discovery Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is that it is an all-in-one monitoring system.""The network monitoring and configuration within this solution is very good.""I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly.""Pandora's architecture is interesting. It's open so you can easily extend and enhance it. It's simpler to customize Pandora compared to other solutions. It's also scalable enough to support large environments.""Thanks to its flexibility, I have been able to adapt the tool to our servers and find out quickly how their console works.""What I value most about Pandora FMS is the simplicity of working with it.""This solution has screens that are easy to understand and provide a wealth of information.""The solution is so lightweight that with only 4GB of ram, it allows keeping track of up to two hundred agents from a single console."

More Pandora FMS Pros →

"The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy.""It's pretty robust, and it's agentless for the most part. So, you don't need to deploy agents, which makes it a lot easier to stand up.""The process involving the original setup of the solution is excellent.""ServiceNow Discovery works better than other products I've used.""The solution finds public cloud infrastructures globally and updates the integration management database, service catalogs, and asset management details.""It has been stable since deployment.""The biggest advantage of ServiceNow is the value that it brings.""They provide the ability to see into the Discovery tools I want. They offer the best tool view."

More ServiceNow Discovery Pros →

Cons
"This solution requires proper training to get 100% out of it.""I would like to have a dashboard with all assets displayed, with a quick hover-over status.""Pandora FMS is relatively new, and the interface with the older version crashes at times. We have several different operating systems, such as Linux and Windows, and Pandora does not run as well in these.""I think some improvements to the Android app would be good.""When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious.""A nice feature in the next release would be an automation module to run workflow actions.""We would like the real-time monitoring of an interface to be improved within this solution.""In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."

More Pandora FMS Cons →

"ServiceNow Discovery should be updated to provide its users with more out-of-the-box information and attributes to support the routers and switches from Cisco.""The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high.""In future releases, I would like to see more AI-oriented enhancements in the solution. It would automate most of the things that we have to do manually write the scripts and go on the teleservice, what to do. So if we have something in place and if we can train the module, then AI would be a good thing.""ServiceNow Discovery could improve the interface. The navigation bar could improve. It would be helpful to have a landing page to go to find all the elements in one place.""The current limitation requires having mid servers or discovery servers in each data center for proper discovery, hindering the ability to discover assets across continents such as Asia Pacific and Europe.""ServiceNow is very costly.""It's an expensive platform.""I feel that credential-less discovery could be improved."

More ServiceNow Discovery Cons →

Pricing and Cost Advice
  • "Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."
  • "Pandora FMS is easy to implement and the pricing of licenses is competitive."
  • "You get the license and it includes updates, new versions, and access to the complete library of modules."
  • "My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."
  • "In terms of money, the Enterprise version is the cheapest that I have found after a market study."
  • "The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."
  • "Growing the solution or migrating to the Enterprise version is easy, and various plans are available."
  • "The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."
  • More Pandora FMS Pricing and Cost Advice →

  • "This solution is a paid option within the ServiceNow framework."
  • "It's a bit expensive compared to other products in the market, but it's worth the money you pay because it's far advanced in terms of features, automation, and capabilities compared to other products."
  • "There is a subscription for ServiceNow Discovery. It's expensive, but I think it's one of the best solutions on the market, so it's worth it."
  • "The price could be better. It's a bit on the pricey side."
  • "It is an expensive product with a price that depends on the models that you wish to purchase."
  • "It costs a lot. It is probably close to over a hundred thousand. It's an expensive platform, but you can't compare ServiceNow's Discovery functionality to other discovery tools. It's not an apples-to-apples comparison of ServiceNow to a configuration management tool to an asset management tool because it does those things, but it's not those things."
  • "You need a subscription to ServiceNow Discovery, so you can use its features. You can also use specific plugins with the tool, and some of the plugins are free. I don't have information on how much my company pays for the subscription to ServiceNow Discovery."
  • "The solution is very expensive."
  • More ServiceNow Discovery Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Server Monitoring solutions are best for your needs.
    771,212 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data.
    Top Answer:Pandora is reasonably priced, and the cost depends on the environment.
    Top Answer:I would like for the solution to be faster and have a better tolerance between parallel servers for Pandora and Pest Control. In the next release, I'd like to see, when it comes to monitoring, the… more »
    Top Answer:The product provides great scalability features.
    Top Answer:Though I am not much involved in the pricing part, I know that it is a bit costly. As per a general discussion I had with the stakeholders, I figured out that it is a costly tool. There is a need to… more »
    Top Answer:On the patent side, my company faced some issues with ServiceNow Discovery. In the subsequent releases of the product, ServiceNow promptly addressed the patent-related issues in the tool. More… more »
    Ranking
    12th
    out of 42 in Server Monitoring
    Views
    1,169
    Comparisons
    854
    Reviews
    7
    Average Words per Review
    396
    Rating
    8.7
    3rd
    out of 42 in Server Monitoring
    Views
    4,283
    Comparisons
    1,920
    Reviews
    26
    Average Words per Review
    614
    Rating
    8.1
    Comparisons
    Learn More
    ServiceNow
    Video Not Available
    Overview

    Pandora FMS is a monitoring as a service (MaaS) solution that is ideal for companies with at least 100 or more devices. Instead of multiple, difficult-to-integrate monitoring systems, Pandora FMS is an all-in-one solution that is easy to use. The software is able to untangle complicated technology infrastructures to easily identify the root cause of issues in order to find the most efficient solution. It does so by analyzing everything in your system, from databases and applications to services and desktops, as well as communications.

    Pandora FMS Features

    Pandora FMS has many valuable key features. Some of the most useful ones include:

    • Application Monitoring (APM)
    • IoT monitoring
    • Log collection
    • Inventory
    • Issue management / ITSM
    • Mainframe monitoring
    • Network monitoring
    • Remote control
    • Synthetic monitoring
    • Service oriented monitoring
    • Server monitoring
    • User experience monitoring
    • Virtualization & cloud

    Pandora FMS Benefits

    There are many benefits to implementing Pandora FMS. Some of the biggest advantages the solution offers include:

    • Comprehensive overview: Pandora FMS provides a comprehensive overview of your system to make troubleshooting easy. It also provides all the tools to monitor and analyze an extensive range of data, from traffic to connectivity.
    • Easy forecasting: With Pandora FMS, you can use your network diagram for forecasting solutions, which gives you the necessary info you need to perform maintenance. 
    • Proactive solutions: Issues are proactively addressed. Pandora FMS provides alerts 24/7 so you can deal with problems before they grow even bigger. This also helps your organization eliminate any down time. 
    • Solve future problems: Another benefit of implementing Pandora FMS is that it enables you to optimize your services to ensure that future issues are minimized. In addition, they offer around-the-clock monitoring and automated solutions. As a result, the solution enables you to operate your organization with maximum efficiency all the time, saving you money and time. 
    • Personalized service maps: Pandora FMS allows you to create detailed, personalized service maps that can help you identify any shortcomings in your system and address them as soon as possible. 
    • SLA and availability reports: With Pandora FMS, you receive critical alerts when SLA levels aren’t met, which also helps you understand when your applications and systems are not meeting your business goals.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Pandora FMS solution.

    PeerSpot user Marc C., Systems Analyst at a university, says, "It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. It is really flexible. It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. It is very mature for a not-so-known product."

    Another reviewer, Alexandre J., comments, “What I value most about Pandora FMS is the simplicity of working with it. The speed of locating problems and to be able to solve them quickly, so that it affects our client's network infrastructure as little as possible, is very valuable.

    Thanks to Pandora FMS we have everything unified in the same point and it is highly efficient.”

    ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.

    Sample Customers
    Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes
    York, National Grid, DXC Technology, experian, BEACHBODY
    Top Industries
    REVIEWERS
    Computer Software Company23%
    Healthcare Company15%
    Financial Services Firm15%
    Comms Service Provider15%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider13%
    Educational Organization10%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company17%
    Retailer11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm15%
    Healthcare Company9%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business61%
    Midsize Enterprise22%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise26%
    Large Enterprise49%
    REVIEWERS
    Small Business36%
    Midsize Enterprise13%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise11%
    Large Enterprise75%
    Buyer's Guide
    Pandora FMS vs. ServiceNow Discovery
    May 2024
    Find out what your peers are saying about Pandora FMS vs. ServiceNow Discovery and other solutions. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    Pandora FMS is ranked 12th in Server Monitoring with 22 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 38 reviews. Pandora FMS is rated 9.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Pandora FMS writes "The open architecture is easy to extend and enhance". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Pandora FMS is most compared with Zabbix, Wazuh, PRTG Network Monitor, Nagios XI and SolarWinds NPM, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, AWS Cloud Map and ScienceLogic. See our Pandora FMS vs. ServiceNow Discovery report.

    See our list of best Server Monitoring vendors.

    We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.