We performed a comparison between Salesforce Marketing Cloud and Sitecore Digital Marketing System based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, monday.com, Microsoft and others in Marketing Management."It is a great solution. I like its stability, scalability, and performance."
"The most valuable feature of Salesforce Marketing Cloud is the reporting engine. Reports are very good and easy to build."
"If you want to be able to communicate with your client using email, WhatsApp, and push notifications, know if the client opened the communication or not, and create and automate their journey, Marketing Cloud is very good."
"Salesforce is constantly evolving and have a good release cycle."
"I like that I can constantly add leads to Salesforce Marketing Cloud and look at accounts there. I also like that the solution lets me set up meetings."
"It is easy to send emails and SMS's."
"Marketing Cloud offers a 360 customers experience as it integrates with Service Cloud and Sales Cloud, the CRM portion of Salesforce. The different platforms integrate easily which makes it easy to manage customer communication using a single point of truth."
"We have found the solution to be scalable."
"The platform’s most valuable feature is the ability to create web pages with ease."
"In a future release it would be great to have the ability to connect the data from social media and email marketing and have it in one dashboard."
"The UA could be better designed for a mobile connection."
"Salesforce could benefit by implementing further integration with more platforms."
"In a future release, adding end-user personalization would be a benefit."
"The performance is sometimes sluggish, but I think that's to be expected with a heavy CRM tool because they're running reports in real-time on the data that you have entered."
"The pricing is a bit high."
"We need a development environment for Marketing Cloud. Currently, there is no development environment for this solution. Other Salesforce products, such as Sales and Service Cloud, have a development environment in which the developers can do some things and then post them in production. Currently, everything happens in the production for Marketing Cloud. There is only one environment, and the developers and the end-users have to work in the same environment, which seems to be challenging. If Salesforce can bring a developer environment for Marketing Cloud, it will be good."
"The general setup and understanding of how to use it can be improved. There should be easier self-service for setting up dashboards. Currently, we have someone setting them up for us. I wish it was easier."
"In a few scenarios, Sitecore DMS works slowly."
Salesforce Marketing Cloud is ranked 1st in Marketing Management with 50 reviews while Sitecore Digital Marketing System is ranked 9th in Marketing Management with 1 review. Salesforce Marketing Cloud is rated 8.4, while Sitecore Digital Marketing System is rated 8.0. The top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". On the other hand, the top reviewer of Sitecore Digital Marketing System writes "Helps in creating web pages efficiently and has a simple setup process ". Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and SAP Marketing Cloud, whereas Sitecore Digital Marketing System is most compared with Microsoft Dynamics CRM, OpenText TeamSite and Liferay Digital Experience Platform.
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We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.